
Sally Locke
Group Talent Manager at Splendid Hospitality Group, based in St Albans, UK. Hospitality HR professional specializing in talent acquisition and employee onboarding.
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OCT 5
Jun 11, 2026
#057 - I'm In - Creating World Class Onboarding within Hospitality
21:31
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21:41
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21:56
22:03

Sally LockGUEST
I think for my own, it's just where you've sort of felt like part of the team before actually joining the team.

Sally LockGUEST
So, you know, that bit often gets neglected between offer acceptance and starting.

Sally LockGUEST
Sometimes that can be a short window or long, depending on notice periods, but sort of check-ins in between.

Sally LockGUEST
I've had instances where I've joined meetings or social events, you know, in between that period, because you're still part of the team, albeit you might be a week out from joining.

Sally LockGUEST
And I think just all serves to make you still feel that you're being included, considered, you're not going to join.

Sally LockGUEST
And there's been a meeting a week before that you haven't understood what kind of what went on.
9 MINS LATER
P
31:25Phil StreetHOST
How do you ensure, like if you're building an onboarding process for your organisation, how do you ensure you get buy-in across? Because I would assume that buy-in is quite an important factor in this from all of the different departments and operations that you come into contact with.