
Rich Marsh
Sales leader, business coach and director of The Virtual Sales Director Limited with 25+ years of experience in sales transformation and commercial strategy.
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Jul 7, 2026
175 - Your business is not too small to have the problems as big ones
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Chantal BakerHOST
in running your business, either business now, because obviously, you've got experience in businesses, what would you consider as being one of the most challenging things you've had to overcome in your business careers?

Rich MarshGUEST
narrowly focusing on a single industry which really shot me in the foot in about 92 i think it was i think it was a time when politically we the uk was trying to get aligned with what i think was then called the um european exchange rate mechanism you guys would probably remember better than me Yeah, is that what it's called? And we were having to mess around with interest rates to try and maintain the value of the pound.

Rich MarshGUEST
And suddenly, a lot of the construction companies were putting a padlock and chain on sites.

Rich MarshGUEST
companies were closing down going out of business and my business was entirely dependent on that so I had to do the same we had to put a lock and chain and walk away from the business and that was massive well it was terminal for the business I never went back to that because it was too costly so when I see companies and we look at where their business is coming from I can remember a company in the Berkshire area who said to me, when I was looking at their business, they said, well, the key of our business is we've got these two great clients.
9 MINS LATER

Chantal BakerHOST
So if you just search Rich Marsh, M-A-R-S-H, on LinkedIn, connect with him that way and you can find out more about rich and get hold of him that way so rich based on your previous experience and your clientele and your working you've worked with a whole range of clients big companies small companies and medium-sized companies i suppose everything in between do you find that there are any similarities between these companies that keep cropping up that our listeners can potentially learn from and not make the same mistakes