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Rachel Castro

Rachel Castro

Rachel Castro is founder of KnowBS Consulting in Los Angeles, helping small business owners scale with systems, structure, and strategy after leaving an 18-year corporate career.

Sep 8, 2026

8:34
So take us through how did you take this to market once you had this?
8:38
Yeah, I think once after we finished the class, you helped me and you helped me land my first client.
8:44
It was someone that I signed up for a service and the software that we offered her didn't work and actually completely fell through.
8:53
And then you told me, offer her coaching and do two hours or three hours for free as a way to compensate.
9:00
I was like, oh, okay.
9:02
So then I did that.
9:04
And then she signed on.

20 MINS LATER

29:33
What makes you be able to adjust? What would you say to somebody who's not getting the results quite yet? What advice can we give them?

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