Qualtrics
Qualtrics is the global leader in Experience Management. It helps organizations make sense of every signal across the experiences that matter most — customer, employee, patient, product, and brand — so they can act on what they learn before the moment passes. Most companies track experience with disconnected tools. The organizations that win compete on it. The Qualtrics XM platform brings together listening, understanding, and action in one system: capturing signals across surveys, calls, digital touch points, and service interactions, and using AI-powered analytics to surface themes, sentiment, and risk in context while equipping teams, and AI-driven Experience Agents, to close the loop. From retail and travel and hospitality to healthcare, financial services, and the public sector, global enterprises trust Qualtrics to turn insight into measurable outcomes: stronger loyalty, reduced churn, faster research, and more confident decisions. In May 2026, under the leadership of CEO Jason Marynard, Qualtrics completed its acquisition of Press Ganey Forsta, bringing healthcare's most widely used experience measurement systems into the platform. Qualtrics is co-headquartered in Provo, Utah, and Seattle, Washington, with dozens of offices located worldwide. We put our customers first, act with transparency, and combine human expertise with AI to deliver meaningful insights that drive better decisions.www.qualtrics.com
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Search complete. 106 mentions across 40 episodes found for "Qualtrics".
Sep 11, 2026
Ian WenikHOST
So Savvy, the lead investor for the Series C, was Ryan Smith.
Ian WenikHOST
who is the founder of Qualtrics and the owner of Utah Jazz.
Ian WenikHOST
They have some VC-focused investors already, such as Thrive Capital.
Ian WenikHOST
They have Goldman Sachs' industry ventures arm.
Leah RuppannerHOST
And, um, I hope you're willing to participate in this survey as it comes through.
Leah RuppannerHOST
I'll let you know, as we build out the Qualtrics and we get our ethics approved and you can be a part of the research.
Leah RuppannerHOST
You can be a direct contributor.
Leah RuppannerHOST
You can help us understand what you are carrying.
Tanuka GhoshalGUEST
I mean, so now we know and we tell people.
Tanuka GhoshalGUEST
So there are Qualtrics, for example, has panels of participants all over the world.
Tanuka GhoshalGUEST
They are good quality.
Tanuka GhoshalGUEST
Cloud Research has good quality panels.
8 MINS LATER
Tanuka GhoshalGUEST
Then even the studies themselves, we had a lot of novel studies, which we have not seen in any other paper.
Tanuka GhoshalGUEST
So for instance, one of the studies was asking participants to look at faces and match them to potential occupations that they might think that this person belongs to.
Tanuka GhoshalGUEST
So that was even designing that study on Qualtrics was challenging the whole format itself.
Tanuka GhoshalGUEST
That took a lot of time.
David RothschildGUEST
The first part, pretty much everyone should know.
David RothschildGUEST
Did you I access it through Qualtrics, I access Uprolific, whatever.
David RothschildGUEST
The second part, a lot of people won't even know the answer to it.
David RothschildGUEST
But we want to highlight that.
Todd BishopHOST
We've had Amazon, Microsoft, Meta, Expedia, Google, Salesforce, Zillow, T-Mobile, Starbucks.
Todd BishopHOST
Qualtrics.
Todd BishopHOST
Qualtrics.
Todd BishopHOST
Yeah.
Todd BishopHOST
Yeah.
Tova PaglaroGUEST
So QuestionPro is the third biggest survey platform in the world.
Tova PaglaroGUEST
They compete with folks like Qualtrics, and they are really at a moment where they were moving Qualtrics and SurveyMonkey, though they actually don't compete with each other that much, Qualtrics and SurveyMonkey, but that's a whole different conversation.
Tova PaglaroGUEST
QuestionPro is really moving from being a survey platform to being a research platform to listen and understand people however you need to listen and understand to them at scale in any market.
Tova PaglaroGUEST
So they're globally
Drew FriedmanCORRESPONDENT
They see there's opportunity for agencies potentially to, you know, get more specific in their survey questions, be able to respond more specifically to some of the concerns that might come up in the data.
Drew FriedmanCORRESPONDENT
I spoke, for example, with Sydney Heimbrock, who's an expert at Qualtrics and a former career executive at OPM.
Drew FriedmanCORRESPONDENT
She explained a little bit more about her position on this.
Sydney HeimbrockSOUNDBITE_SPEAKER
That's the place where engagement matters and where the action, meaningful action can be taken to improve it.
Sydney HeimbrockSOUNDBITE_SPEAKER
Agencies are where the action happens.
Sydney HeimbrockSOUNDBITE_SPEAKER
And so they need to be able to define what's important to them.
Drew FriedmanCORRESPONDENT
And again, that's Sydney Heimbrock from Qualtrics.
Drew FriedmanCORRESPONDENT
But at the same time, some of the other experts that I spoke with raised concerns about agency capacity and capability to really execute on this change, especially considering that there's a tight timeline, that there have been some workforce reductions in in human capital offices over the past 18 months.
Drew FriedmanCORRESPONDENT
They see there's opportunity for agencies potentially to get more specific in their survey questions, be able to respond more specifically to some of the concerns that might come up in the data.
Drew FriedmanCORRESPONDENT
I spoke, for example, with Sydney Heimbrock, who's an expert at Qualtrics and a former career executive at OPM.
Drew FriedmanCORRESPONDENT
She explained a little bit more about her position on this.
Sydney HeimbrockSOUNDBITE_SPEAKER
that's the place where engagement matters and where the action, meaningful action can be taken to improve it.
Sydney HeimbrockSOUNDBITE_SPEAKER
Agencies are where the action happens.
Sydney HeimbrockSOUNDBITE_SPEAKER
And so they need to be able to define what's important to them.
Drew FriedmanCORRESPONDENT
And again, that's Sydney Heimbrock from Qualtrics.
Drew FriedmanCORRESPONDENT
But at the same time, some of the other experts that I spoke with raised concerns about agency capacity and capability to really execute on this change, especially considering that there's a tight timeline, that there have been some workforce reductions in human capital offices over the past 18 months peter bonner who's a senior fellow at the federation of american scientists says he explained a little bit more about his thinking on this
speaker_1HOST
You are assuming that AI and integrated technology are inherently good for the employee experience.
speaker_1HOST
But we really need to look at the 2024 Qualtrics study.
speaker_2PANELIST
The one on AI ethics?
speaker_1HOST
Yes.
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