Podium Inc.

So what you guys have built is a hybrid still because it has multiple entities, which is the right way to do it.

Dealer Synergy helped with everything from the CRM setup, consulting with you guys with the AI strategy, with Podium, as well as with the HR strategy, processes, word tracks, training, et cetera.

And I have to say, which is interesting, is that we've modified the process a um a little bit because of your background and it's working really well i wanted to just shout you out and your team because you just gave us a hell of a video review the other day we just published because we've only been working with you guys for what about three or four months already and you guys last month like literally shattered records so let's start that was the background let me there's a question coming here so Dealer Synergy helped you guys with some of the recruiting, interview viewing, the HR side of things, pay plans, job descriptions, process stuff.

And then we provided you guys with a lot of resources besides the onsite 40 hours bootcamp training.

If you set up the knowledge base the right way, you train and feed all the product information, all the inventory information, all the price information, all the value package proposition, all the mission vision values.

If you train it that way, plus depending what you're using, you could aggregate the data from your chat feature, from your website, from your online reputation, and even eventually from your CRM notes and conversations.

So what happens is instead of using the CRM to automate emails, automate text messages, you could use Podium's AI to automate all of the emails and all of the text messages.

Now for me, I would say that if I had the choice of automating CRM or automating AI, I wouldn't even touch the CRM because it's static, it's one dimensional.