New Hanover County

It's not fair for homeowners to bear the burden of renters and, you know, apartment complexes and other things with these increases in property taxes.

I can tell you here in New Hanover County, we've had about a 17.3% property tax increase this year, and what that's done is for a home that's appraised somewhere around $445,000, that's an additional $218 a year that homeowners are having to pay.

That's $18.17 a month.

And when it comes to, um, you know, your state income tax, we wanna make more, and we wanna keep more of what we're earning, and that's gonna help everybody.

The company sells official licensed merchandise for popular media fandoms with online e-commerce options and physical stores nationwide.

New Hanover County and Wilmington officials will consider incentives for an unidentified manufacturer planning a five hundred and eighty-five million dollar expansion, creating four hundred and fourteen jobs averaging at least eighty-five thousand dollars annually.

Recapping the markets, the Dow up one point O eight percent.

The S&P adds a third a percent, and the Nasdaq up point O eight percent.

Berger lost his race maybe within a few months or so or even several weeks.

Senator Michael Lee, Republican from New Hanover County, he was the first, I believe, out with a press release saying that he's interested in the job.

Ralph Heiss had confirmed to media he was interested in the job.

Senator Todd Johnson is interested in the job.

So that's how he ends up being the only Black physician in his med school class.

In 56, now Eaton has taken on New Hanover County school systems and helped desegregate the school system.

He's taking on the Y. He's taking on everything you can imagine at New Hanover County.

When he gets to the hospital, this ends up being a 10-year case.

Because the courts are kicking this back as a local matter, or is this really about qualifications and merit and not discrimination? I mean, there's anything you can think of.

Talk us through what the environment in the n- this district looks like.

This district, to a lesser extent, is similar to some of those suburban house districts, right? So you have almost all of New Hanover County, uh, minus a, an urban precinct or a few urban precincts.

Um, so this district has been trending Democratic, uh, since twenty sixteen.

It may be not as fast as some places in New Hanover historically.

Yeah.

You said it's a bellwether, uh, county.

Uh, a few years back, The New York Times did a profile of New Hanover County, and they consider it one of their top bellwether counties for the country.

They look at New Hanover County for trend lines, uh, for presidential elections.

North Carolina.

The Weather Service in Wilmington issued a coastal flood advisory Wednesday morning for inland New Hanover County, with up to a half foot of inundation expected on the lowest portions of USS North Carolina Road and Battleship Road, and water spreading from storm drains onto Water Street in downtown Wilmington.

Ohio.

The Small Business Administration published loan availability Wednesday under the major disaster declaration for the August storms, straight-line winds, tornadoes, flooding, and landslides.

We love to hike.

But I'll tell you, Wilmington and New Hanover County have very, very fine dining venues.

I do, I am a foodie.

I can attest.

This is perhaps a nice segue.

The endowments community development pillars names innovation and entrepreneurial development alongside affordable housing and recreation.

What does building a stronger entrepreneurial ecosystem actually look like in Wilmington and New Hanover County?

Yeah.

She got, she got a high school put on probation for trying to recruit him.

So she was, she was actually player of the year, senior year in New Hanover County.

Um, and that, you know, the, the, the, the guy player of the year, uh, Jordan, Jordan, somebody, you know, was a decent player that same year, too.

Yeah, so she's got her and Mike, you know, in the bedroom and all that stuff.

Today's episode explores what happens when an organization takes a step back and looks at its services through the eyes of its residents.

For New Hanover County, North Carolina, that meant rethinking permitting processes, simplifying communications, reducing unnecessary complexity, and creating a more responsive experience for residents, contractors, and developers.

Recorded live at TylerConnect 2026 in Las Vegas, my guest is JD Limberger, Permitting Director for New Hanover County, North Carolina.

In this conversation, JD shares how his team reduced permit turnaround times, cut call volume nearly in half, improved staff morale, and created a more consistent resident experience through automation, proactive communication, and a culture focused on continuous improvement.

We discuss the challenges that prompted this effort, the role technology played in supporting new ways of working, and why understanding the resident experience became the foundation for every decision along the way.

Thank you.

So great to have you here.

So today we're going to walk through New Hanover County's journey to a fully modernized, customer-focused permitting operation.