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Nenuca Syquia

Jun 24, 2026

3:32
So let's g- so tell me, AI credit union employees, what's there to say about that other than you may lose your job?
3:44
Well, let me give some context, too, for my answer, like where am I coming from? So BOXT, Better Organizations by Design, the firm that I founded and I run, we deal in the space of organizational transformation, organization design, so that means designing work.
3:59
That's the, what I'm gonna focus on.
4:00
The other work that we do is around how teams and leaders work together to actually deliver.
4:05
So now given that context, I do wanna share my thoughts then on how, what credit union employees and leaders can expect with AI coming into play.
4:15
I know credit unions are very skittish about doing workforce reductions, rightly so.
4:21
Like, it's not something that is part of their culture.

32 MINS LATER

36:22
Well, keep, keep going, um, 'cause I am interested, and I d- I don't think I've ever talked seriously about the future of credit unions.
20:09
So
20:09
our growth plans always include thinking about both.
20:12
Now, to answer your question, like, are we thinking several years out or are we thinking three years? So, of course, we have our near term planning.
20:19
You can't not, John, like we always have to have near term planning.
20:23
And I always say, well, we can't see 10 years out.
20:26
We have a general idea of where we want to go.
20:29
Right.

10 MINS LATER

30:29
I imagine that it's probably not all that easy along the way.

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