NASA SEWP

Welcome to the CX Tipping Point podcast.

Today we have Joanne Wotek, the program manager of the NASA SOOP program.

So Joanne, welcome to the podcast and congratulations on your Lifetime Achievement Award for Service to the Citizen.

Thank you for the welcome and thank you for the award.

So I started there.

Half of my career was spent in numerous areas, but all in that basic idea of servicing the scientists as our customer to make their ability to do the research and development they were working on, particularly the earth sciences and particularly meteorologists.

And in the 90s, I got called into something called SOOP, the Scientific Engineering Workstation Procurement, and was not thinking this was going to be anything other than a side, you know, a few meetings here and there.

We got more and more involved with the concept of this government-wide contract vehicle and how to, in this case, service the entire federal government as our customer, first with NASA, but because we were asked to be that pilot company.