Talk about it.

Yeah.

Most attorneys think that a client journey is what happens administratively.

So it's the, "Oh, well, we get the retainer agreement, I send these emails, and then we jump right into the case." And then, you know, every attorney's going to say, you have to communicate with your client and keep them up to speed.

Like that's, that's like base level advice that not everyone follows, but that's the advice that you typically hear.

I wanna move beyond that and help you think really creatively about how you are onboarding clients.

Like, what can you use to make that experience that much better for them that is your personal touch? It's not the firm's.

Yeah