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Mit Patel

Mit Patel

Founder & CEO of Assurix, the UK's live-evidence trustmark for MSPs; previously founded London MSP Netstar, growing it to £8m recurring revenue before selling to Air IT in 2020.

Jul 2, 2026

0:49
So to start us off, for those who maybe haven't seen you around the channel before, could you tell us all about your background from the beginning up until where you are today now at AssureX?
0:58
Yeah, so I suppose in the MSP world, I started actually a website design company back in 2001.
1:05
And I found out that I wasn't really that good at project managing website delivery.
1:12
We like the design stuff maybe better.
1:14
Not even the coding stuff we weren't great at, but we were doing that for sort of six, seven months.
1:19
And the company was actually called Netstar Design.
1:22
So we're all about website design.
4:40
I guess if we look more recently then, can you tell me about the start of Assurix and how that kind of came about and what that looks like now?
11:30
What are they covering?
11:31
Yes, there are 64 controls in total.
11:34
40 focus on cybersecurity.
11:37
24 cover operational maturity and delivering good outcomes for SMEs.
11:41
The cybersecurity side aligns to the National Cybersecurity Center's Cyber Assessment Framework.
11:46
The operational maturity side looks at things like SLA delivery, onboarding, offboarding, escalation and complaints.

19 MINS LATER

Lucy Harper
Lucy HarperPANELIST
30:43
And if the evidence is missing, insurers, regulators, boards and customers may not be especially sympathetic later.
30:50
The important question is always, what can you prove? An MSP might say they patch monthly, monitor continuously, test backups regularly, document incidents properly.

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