What's your thoughts on that, Michael?

Yeah, I think you're right, Pat.

I think you and I both.

would probably be considered leaders in our field.

But like you, there is no two negotiations that are the same.

And you can teach the basics in a level one course, and you're giving people foundations to go out.

But every single person they encounter is going to be a new experience for them.

What is the magic sauce that you have found that works best with working with your attack team and the crisis negotiator team as they clash together and then try and get something done? What is the chemistry set piece in the middle that's helping that? Yeah,