Mediation

Natalie Armstrong Motang has spent more than three decades helping mediators, arbitrators, and other dispute resolution professionals build and market their practices.

And now she's taken that experience and put it into a new book, Build Your Mediation Practice, The Complete Marketing and Business Development Guide for Mediators and Arbitrators.

But rather than simply walking Natalie through the book chapter by chapter, I thought we'd do something a little more useful.

I keep track of the questions I hear over and over again from the practitioners I work with, the ones I speak to, and the ones who are listening to this program.

With the latest from the SBS newsroom, I'm Peggy Jakamalos.

Mediation between Iran and the US continues.

Progress towards airport rail for Melbourne.

And in sport, the Socceroos go down to Brazil after a strong start.

wait eight weeks for mediation services or you could pay a mediator or you could settle.

It's a sticky one.

Would you ever sort of keep something under your hat for mediation? So I tend to say to clients, Pre-mediation negotiation is very effective, but just don't use your full envelope, to your point earlier, because if you do, your risk is that they bank it, and that's their starting position for negotiation at mediation, and you've got nothing to work with.

Yeah, I mean, that's commonly the advice, is that the only times that you would really initiate pre-mediation negotiation is if you have a pretty good handle on who the person is and what's going to be acceptable to them, either because they've been hints dropped or because you know their situation or you suspect that maybe they already have another job lined up or...

You know, you kind of have a handle on what's going on there and what's likely to settle it.

Let's talk to our regular historian, Dr Grant Morris, who's an expert on New Zealand history, but it's not his only specialty area.

He's also extremely knowledgeable about mediation.

So knowledgeable, he just published his second edition of a book on the topics called Mediation in New Zealand.

And if you have any questions, send them through on 2101.

Hi there, Grant.

And therefore, anyone can benefit potentially from mediation.

And perhaps if they've tried negotiation and it hasn't worked, then mediation can be a logical next step.

Is New Zealand distinct in the way we do mediation? Your book is called Mediation in New Zealand.