You've got to allow people to relate to you as a person and relate to them as a person so that you can get them to do-- to want to do the things you need them to do.

[upbeat music] Let's take a quick break from the conversation.

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That's aircompcalculator.com. And now let's jump back into the conversation.

That's a good segue 'cause I get-- the next step that I wanted you to take was step outside the leader, and let's talk about the people around them.

And Matt, thanks for being here and helping the dialogue go back and forth.