Yeah,

that's definitely what I always say and do.

I do tons of research in advance, and that's the stuff that people don't see.

Because we are, like Chris comes from an acting background, we're up on stage, we're having a lot of fun with it.

in a good way, in a professional way, but then people assume that's all it is and that it's just been like, oh, she's just good at talking, anyone could do that.

But actually it's like, to your point, it's the preparation that then allows us, when they tell you backstage, oh, you actually have to kill five minutes of time, like keep speaking for five minutes because our speaker's not here yet, they're not ready.

You could speak for five minutes and sound really silly or you could speak for five minutes and give like every key message that conference wants you to give because you did all your prep, you have it all ready and that's that difference I think that people don't see.

So tell me, what's the reality behind it, and how do you compromise here? What do you have to compromise?

And now, Margo Miller takes the TED stage.

I want to see a show of hands.

How many of you have ever deleted an email or a social media request because it was written like pure spam? Yeah.

Or maybe you deleted it because they got your name wrong, or they used an awful cliche like, "We share mutual interests," but never took the time to tell you what those were.

Yeah, I, I remember a long time ago, I sent an email to a business acquaintance of mine.

I was hoping to draw them into my network and maybe get some feedback.

And so I work hard on it, and I send it off, and to my surprise, instead of emailing me back, they sent me a text message.

[laughs]