
Lou Bonanno
AVP of Property Underwriting at Arch Insurance Group, responsible for portfolio management and data transformation.
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Jul 29, 2026
AI in Insurance and the Power of People with Lou Bonanno
10:29
10:46
10:56
11:13
15:56

Chris HampshireHOST
And I think that you mentioned the AIAI and, and that, that dovetails right into where I wanna go next, which is talking about what is the current state of data and technology in the insurance sector?

Lou BonannoGUEST
I'll be honest and tell you, I don't know where it's gonna go because, uh, it's, there, there's just so many different things we can, we can do with it.

Lou BonannoGUEST
But I also realize that the, the term AI and some of the, uh, machine learning and large language models and things like that and, uh, agentic AI, right, all of these different terms.

Lou BonannoGUEST
Uh, there's something called the RPA, robotic process automation, that had been around, you know, for, for quite a few years, um, which is, is, was a form of AI.

Chris HampshireHOST
Are there other use cases that you're excited about that you've seen in the industry so far?