LexisNexis Risk Solutions

[on-hold music] Welcome to Credit in Focus, a podcast series by LexisNexis Risk Solutions that unpacks the global complexities of credit risk across the customer life cycle, from marketing and origination to account management, collections, and recovery.

Let's get into it.

Welcome to Credit in Focus.

My name is Amy Crawford.

I'm the Senior Director of Market Planning for Business Risk Management here at LexisNexis Risk Solutions, and today we're joined by a special guest, Jim Kraus.

Jim, would you like to introduce yourself to our listeners?

Hi, Amy.

Legal information and analytics for its LexisNexis division.

They've got risk management and decision-making tools through the LexisNexis Risk Solutions section of the business.

And it also operates its exhibitions business across the UK.

And what's interesting about businesses like these is that much of their economic value isn't necessarily tied to enormous amounts of physical infrastructure.

Turning to the auto insurance sector, US drivers continue shopping for coverage at notable rates.

LexisNexis Risk Solutions reports that the pace of shopping growth slowed slightly, falling to 1.4% in the second quarter from 3.2% in the first.

Even so, a significant share of the insured population, about 47.2%, has revisited their policies within the past year.

The data points to a dynamic market with uneven rate changes, with states such as New York and New Jersey experiencing the strongest shopping growth.

If applied strategically, these loyalty points are akin to a digital currency, and some cybercriminals have taken notice.

Today, to help us understand the rising threat of loyalty points fraud, how it happens, what companies are doing to protect customers, and what you can do to stay safe, we're speaking with Kim Sutherland, Global Head of Fraud and Identity at LexisNexis Risk Solutions.

Kim, welcome to the show.

Thank you, David.