
Lance Burdett
Former NZ Police Inspector and lead crisis negotiator; founder of WARN International, a personal development and leadership consulting firm; author and resilience expert.
9
APPEARANCES
4
PODCASTS
012
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Aug 27, 2026
Episode 126 - Your brain and burnout
2:13
2:23
2:35
21:16

Anne LeeHOST
Can you explain to us what it is? What is going on with our brains when we talk about this?

Lance BurdettGUEST
But the basic of it, the fundamentals are, is that when we are thinking, worrying, it's a brain thing.

Lance BurdettGUEST
So when we work hard physically, what usually happens is parts of the body break down and you get injuries and you start to get, you know, I twisted my ankle the other day and I start to, so that's the body breaking down.
18 MINS LATER

Anne LeeHOST
So I found that really interesting that you've got those, the sighing, writing, walking, talking, all ways to help switch those brain parts around again.
Full Show Podcast: 20 August 2026
35:42
35:59

Lance BurdettGUEST
It's simply because you're, you're, you're trying to imagine and visualize what's happening on the ground based on information that's coming into your headset from officers on the ground.

Lance BurdettGUEST
So the officers, you're relying on that information coming to you and then making a number of decisions in quick succession as to try and justify, sh- is it working? W- is it worth it? What's the downside? What's the positive? And it's, it's just...
36:38
Is that a shortcoming, or is that a, just a sign of how dynamic something like this is?
Lance Burdett: former police negotiator on the watchdog investigation into the shooting of Tom Phillips
1:40
1:57
2:14

Lance BurdettGUEST
Simply because you're, you're, you're trying to imagine and visualize what's happening on the ground based on information that's coming into your headset from officers on the ground.

Lance BurdettGUEST
So the officers, you're relying on that information coming to you and then making, uh, a number of decisions in quick succession as to try and justify, sh- is it working, w- is it worth it, what's the downside, what's the positive? And it's, it's just, it really is a, a...

Lance BurdettGUEST
I remember the, being the first night I came home and said, "Ooh, I don't know if I can stay in the police."
2:36
Is that a shortcoming, or is that a, just a sign of how dynamic something like this is?
Full Show Podcast: 14 August 2026
39:55
40:05
42:05

Lance BurdettGUEST
The, the... it's, it's what's in the mind of the officer at the time, and they are, believe it or not, fully justified to do so.

Lance BurdettGUEST
There is a, a, a call comes in that somebody has stolen a firearm from a, a gun shop.

Andrew DickensHOST
But you've got to feel for the police officer who was actually, don't you feel, just acting on their training?
Lance Burdett: Former police negotiator discusses Sylvia Park Shooting
1:30
1:39

Lance BurdettGUEST
The, the, it's, it's what's in the mind of the officer at the time, and they are, believe it or not, fully justified to do so.

Lance BurdettGUEST
There is a, a, a call comes in that somebody has stolen a firearm from a, a gun shop.
Bad cop, bad cop - a string of scandals at NZ Police
14:32
14:43
14:51
14:55
20:19

Amanda GilliesHOST
Why do you say it's working? Is that because they are cracking down on the bad cops, weeding them out?

Lance BurdettGUEST
Uh, police aren't bad, right? So you don't join the police to become bad or to be bad.

Lance BurdettGUEST
There's something that sticks in my mind, Amanda, when I first joined police.

Lance BurdettGUEST
The sergeant at police college welcomed us all and said, "Congratulations, you're in the top percentile of the country.
5 MINS LATER

Amanda GilliesHOST
Would it be one of the sort of biggest crises facing the police force in recent history, and can they get past it?
Lance Burdett on the latest sexual allegations against police commissioner Richard Chambers | Fri 26 Jun
1:28
1:48

Ryan BridgeHOST
This is an allegation which is being denied, and actually part of the process is letting the process flow through and natural justice should happen, right?

Lance BurdettGUEST
Police investigation, because you've got two going, you've got Integrity Union, you've got the police, the IPCA also investigating it.
Full Show Podcast: 12 November 2025
34:13
34:24
34:35

Lance BurdettGUEST
What I see at the moment is a number of systemic failures throughout police where the systems have fallen over and I can only put that down to a loss of experienced staff.

Lance BurdettGUEST
In 2011-2013 the police started doing something called volunteer retirement and restructuring and a lot of experienced staff left.

Lance BurdettGUEST
if you look at the top echelon of the police excluding the commissioner who I might say is doing a fantastic job of trying to get things right they are quite limited experience and perhaps not as well versed in risk management as they could be and so because of that it's just a lack of understanding of systems and processes we know we're seeing it now starting to be exposed, this whole loss of huge experience that that left the police
Lance Burdett: former police negotiator on the 'systemic failures' behind the recent Jevon McSkimming scandal
0:52
1:03

Lance BurdettGUEST
What I see at the moment is a number of systemic failures throughout police where the systems have fallen over.

Lance BurdettGUEST
Following in 2011, 2013, the police started doing something called volunteer retirement and restructuring.
