Kraken Technologies Limited

to really sort of deepen that relationship, deepen that engagement.

Another example of where we think there's going to be a great opportunity is so much of the success of Octopus Energy is built on the tech platform Kraken, which is our meter-to-cash billing system.

Fellow

cephalopod.

Fellow cephalopod, exactly.

There's a theme here, right? Kraken is our meter-to-cash billing system and integrated resource management system.

And over the last few years, Kraken actually has demerged from Octopus.

And now there are utilities and energy companies around the world who are working with Kraken.

Yet another episode of the segment.

Today's guest is Dr. Alex Shulman, Global CISO at Kraken Technologies, where she's responsible for securing the AI-powered platform accelerating the clean energy transition across continents.

And someone I go way back with all the way to our city days.

Well, more on that later.

So you're probably familiar from the UK with Octopus Energy.

They have the Kraken system, which does a lot of this kind of tariff and battery arbitrage for you.

So they'll effectively take control of your battery for you, including your car charging.

And they'll make decisions around when the battery and the car get charged to make sure that you get the kind of best tariff or no tariff, for example, like solar charging at home.

Tell me, who is Greg Jackson?

I'm known for being the founder of Octopus Energy and as a result, a big tech company called Kraken.

How big is Octopus now?

Well, I think we employ just under 12,000 people.

My pleasure.

Tell me, who is Greg Jackson?

In some ways, I'm known for being the founder of Octopus Energy and as a result, a big tech company called Kraken.

But really, I'm someone who is quite irreverent.

It's not specifically about voice, but I think to the tenet of your question.

The technology company Kraken, which are sit behind Octopus, who provide utilities, gas and electric utilities in the UK and across Northern Europe.

They're a big customer of Twilio and they are renowned and they're differentiated in their market as a disruptor because of their customer service.

I think they're a great example of a of someone who doesn't have the hyperscale of an Amazon, but who've come in and disrupted a market sector, which is not renowned for customer service, let's say that.