So you'll have to tell me which, why you like it.

Yeah, I didn't number them.

The first edition I did number and decided not to in case I changed them, removed them later.

Uh, I came up with the idea, I was going to speak at a state level conference, and I wanted to bring something other than the usual handouts, and it just popped into my head.

This was, uh, early September of last year.

So I thought of the cards, and I write a lot on conflict, so I, I have some, some things I just really believe about conflict and conflict management skills.

Uh, the card idea just popped into my head, and so I worked with a designer quickly to get some printed for this conference, and we did.

Why is that? It sounds obvious, the question, but since it's so rare, why do we not do that more?

Give us some thoughts on that.

Okay.

It's gonna be a little, um, maybe a little bit different.

I, I personally try to avoid using a term difficult person or difficult manager, uh, because I know base- going back to the ladder of inference, uh, if that's the label I put on someone, that's all I'm going to see.

And I think that all of us are difficult in our certain space, right? And I also think the degree that we're difficult and that we react to that difficult person the way we do, uh, i- is a bit of a trauma response for us, which is a, which is a whole nother conversation.

But we, we have our coping skills.

We have the, the skills we know, the skills we don't know, and that's the set of skills that nurse manager has.

Oh, great