Karina Schumann

I find it really interesting.

Back in 2010, There was a body of research that was done by psychologists Karina Schumann and Michael Ross, who were with the University of Waterloo at the time.

And the research basically asked people to keep a daily log of the things they'd done that might call for an apology, along with the apologies that they gave.

And these results were published in an issue of Psychological Science.

People have a very hard time apologizing.

There was a study done by a woman named Karina Schumann, the psychology of offering an apology.

And she says there's three reasons we have a very hard time apologizing.

What are those three reasons? Number one is low concern for the victim or the relationship.