
Jim Carlough
Dallas-based executive leadership coach, keynote speaker, and Amazon bestselling author of "The Six Pillars of Effective Leadership," known as the Leadership Identity Architect.
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Oct 2, 2026
Bonus: Leadership Isn't Born, It's Built: The 6 Pillars Behind Great Culture
2:48
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Robert CookHOST
Let me just ask you, give me a little bit of your background and what gave you the insights to write this book.

Jim CarloughGUEST
I've only ever worked for one company in my entire career that truly had a leadership development program.

Jim CarloughGUEST
It was the company he started after his non-compete, after he sold EDS back in the late 80s.
14 MINS LATER
Coaching a Bestselling Leadership Author to Put His Energy on the People He Can Help | Jim Carlough | Ep 1054
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Jim CarloughGUEST
One of the things I noticed over the years was when a manager quit, when they go to fill that manager, they typically look at the team, take the best technical resource, make them a manager, wish them good luck and they don't give them a roadmap to follow.

Jim CarloughGUEST
And every leadership book out there talks about theory and, you know, you need these seven habits or you need to do.

Jim CarloughGUEST
And then I got tired of hearing, well, you have to be a born leader to be a leader.

Niiamah AshongHOST
So let me, let me ask you like what, like given the fact that you don't, that you're not fifth generation leader and you're, you know, like, um, what, what made you come to like the ownership of like the domain in which you practice?
139. Leaders Are Made, Not Born: Career Lessons for Beginners - Jim Carlough
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Jim CarloughGUEST
So this journey started, well, my leadership journey started in 1983 when I graduated college.

Jim CarloughGUEST
But in the last 25 years, I worked 25 years ago for a company that had a very strong leadership development program.

Jim CarloughGUEST
In my entire career, it was the only company that truly focused on developing the leaders of the future.

Jim CarloughGUEST
And part of that required us executives to mentor other people in the organization.

Jim CarloughGUEST
Well, I enjoyed that experience so much that I continued mentoring people for the next 25 years.

Jim CarloughGUEST
About two years ago, I started thinking about retirement and what would I do when I retire? One of the things that I know is I asked my mom.
14 MINS LATER
Leadership Isn't Born, It's Built: The 6 Pillars Behind Great Culture
2:34
2:48
3:04

Robert CookHOST
Let me just ask you, give me a little bit of your background and what gave you the insights to write this book.

Jim CarloughGUEST
I've only ever worked for one company in my entire career that truly had a leadership development program.

Jim CarloughGUEST
It was the company he started after his non-compete, after he sold EDS back in the late 80s.
14 MINS LATER
The Six Pillars of Developed Leadership with Jim Carlough
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Jim CarloughGUEST
At the same time, focus is also important so that people don't lose the sight of what we're trying to accomplish, and, uh, the best way I can explain that is a story about Jeff Bezos in the early days of Amazon.

Jim CarloughGUEST
And as he grew, they eventually had a, a bigger office, and during those early days they had very...

Jim CarloughGUEST
They got, they got beat up heavily for having very, very poor customer service.

Jim CarloughGUEST
And so what Jeff did is he went to the head of the customer service department and said, "We have a problem, but I'm not gonna ask you to fix it." He said, "I'm moving my desk tomorrow down to the customer service department." Now, today he can't do that because Amazon's everywhere.
8 MINS LATER

Becky DrozdzHOST
And so it's nice to say, you know, "You value me as a whole person in addition to what I'm providing to this organization."
