Mm-hmm.

They rely on that policy manual for how they train in their academies and their field training officer positions, like their fi- their FTO periods.

And they hold their officers accountable to those policies throughout the rest of their careers.

And the fact that the organization has overlooked the ability of writing a...

Part of their policy manual to manage their professional positions is the number one reason why their professional positions don't evolve and they don't understand how to use them to their advantage.

And let me explain that a little.

I've been in more than one agency that had the right skill set in-house, but the person was sitting in some other office in some other role and nobody knew, right? And had they had a policy that managed that role, they would have seen that person in performance reviews or management of that person was over-performing in areas that they would be better placed somewhere else.

Mm-hmm.