
Jessi Beyer
Crisis mental health professional, former SWAT negotiator, TEDx speaker, and host of the "At Work, Under Pressure" podcast.
3
APPEARANCES
3
PODCASTS
012
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Oct 6, 2026
De-Escalation Skills Every Leader Needs, From a Former SWAT Negotiator with Jessi Beyer
17:11
17:33
17:42
17:52

Mike GoldmanHOST
What does intervention look like, especially when sometimes we think, hey, this may be none of my business? Or how do we intervene in a way that makes sense, in a way that's helpful, in a way that's appropriate without maybe stepping over some line we shouldn't be stepping over?

Jessi BeyerGUEST
None of my business is what keeps really good people from giving really helpful support to people who need it the most.

Jessi BeyerGUEST
On a team that I was working with previously, we had a whole team meeting because most of our team felt very strongly about not hiring a particular candidate that had applied for a job on the team.

Jessi BeyerGUEST
And there was one member of our team who was very passionate about hiring this person.
11 MINS LATER
Former SWAT Negotiator: The Workplace Mental Health Lie Nobody Tells You | Jessi Beyer
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28:29
28:33
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28:50
44:44

Cait DonovanHOST
Where is the line between I'm a people leader driving a business result and I'm a therapist? So the first question is, how the hell are they supposed to notice when people don't

Jessi BeyerGUEST
You're probably going to have to ask me the second question again because I'm about to go off on several different directions here.

Jessi BeyerGUEST
The first of which is that if you... are having to hide your true self so much at work.

Jessi BeyerGUEST
The reality of your struggles, the reality of what's going on, if you have to lock that shit down so tightly, that is a broader culture problem.

Jessi BeyerGUEST
And one of the things that can be addressed or that can be done to address that is how do we create a culture where people are comfortable showing up for their whole life at work? That's part of it.
16 MINS LATER

Cait DonovanHOST
But can you use de-escalation techniques as the person in the situation to protect yourself as much as possible while you are Don't use them to stay in your workplace if you are in an actual toxic work environment, but can you use them to protect yourself while you're looking for a way out?
Listening Tactics Every Leader Needs to Ensure Their Team Feels Understood | Jessi Beyer - E63
18:22
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Jessi BeyerGUEST
And now you feel obligated to make sure that I'm okay, and then we just disrupted that whole dynamic.

Jessi BeyerGUEST
So you lost your job, and I'm like, "Well, have you started looking on Indeed for other jobs yet?" And you're like-I'm in the crisis.
12 MINS LATER