Jeff Cross

Dean, always a pleasure.

Oh, Jeff, thanks, man.

I'm so glad to be here with you once again.

Thank you.

So this is a session you're not going to want to miss.

So...

Again, as Jeff alluded to there, for all of you out there, it's not stopping anymore with people just saying, hey, find me the best commercial cleaning company in my area, right? Jeff pushed it pretty far last time.

He was even asking based on the quality of their work and so on and so forth, the fit, right? Now, today, I want you to imagine that person who's doing the search asking AI to take it that one step further, right? Now, Jeff might have said, great, well, do me a favor now.

Craig, it's a pleasure to have you on Straight Talk.

Jeff, thank you so much for having me.

I'm excited to be here.

It's my first podcast.

Tell us about your personal life, your business, how you got here, anything you'd like to share to start us off.

Sure.

Thank you, Jeff.

So as Jeff mentioned, I'm Craig Honig.

and then just get AI to make it a little bit better.

Because if you're like me, you didn't pass English class with like straight A's like you did probably, Jeff.

I wasn't the world's best writer.

I had a solid C student.

Pleasure,

and thank you very much, Jeff.

Absolutely.

So where do we find you these days?

Beautiful place to be this time of year, probably.

It's getting there.

It's getting there, Jeff.

Well, let's get started, Stan.

And unfortunately, you know, that's one of those.

And again, thinking about the safety side of it, I know people who have units that are powerful enough probably can go much higher than that, but at what point does that become a situation where you can have some problems? And I think, uh, Jeff, years ago, I was tell- We were having dinner one night, and I was telling you about some of the issues that we had on some of our commercial jobs, and that building was one of them, where the hose broke, and we looked over the window and we saw the water going across the lobby.

Um, that was one of those things that we did.

War stories, they do happen at dinner.

But enjoy your trip to Phoenix, and take off that jacket when you get there.

[laughs] Okay.

Thanks, Jeff.

Appreciate it.

Today, we're looking at the tools and strategies that restorers can use to build stronger, more defensible jobs while reducing their legal exposure.

I'm Jeff Cross, media director with ISSA and Cleanfax, and joining me today is Scott Huml, who is owner of Tacmit.

Scott, thanks for joining.

Appreciate you having me.

Yeah.

Thanks for having me, Jeff.

My name's Marci Richardson.

I'm the COO of Guaranteed Restoration Services.

Jim, your turn.

Tell us about yourself.

Good morning, Jeff.

My name is Jim Kowalski, and I'm with Kowalski Construction.

[upbeat music] I'm Jeff Cross, I'm the media director at ISSA, and I'm here today at the VAIO Conference in Dallas with Victor Lizano.

Victor, it's a pleasure to meet you.

It's a pleasure.