J.D. Power
Companywww.jdpower.com
107
MENTIONS
72
EPISODES
62
PODCASTS
Search complete. 107 mentions across 72 episodes found for "J.D. Power".
Sep 16, 2026
FrankHOST
...
FrankHOST
JD Power this is.
FrankHOST
[laughs]
ChadwickHOST
Yeah, exactly.
Julia BoorstinCORRESPONDENT
And travelers are apparently happier with their experience at the airport, even as record number of people are flying.
Julia BoorstinCORRESPONDENT
J.D. Power's annual survey finds overall satisfaction with airports increased significantly from last year, in part because of newer gates and terminals.
Julia BoorstinCORRESPONDENT
The top airports on the list, Minneapolis-St. Paul, Detroit, Phoenix, New York's LaGuardia, and Harry Reid International in Las Vegas.
Julia BoorstinCORRESPONDENT
Back over to you.
Jim MarousHOST
I think the more important question is what that program lets an employee say.
Jim MarousHOST
J.D. Power's retail banking study this year found that the average customer keeps deposit accounts at three different institutions, and 20% of them move money away from their primary financial institution in the previous three months.
Jim MarousHOST
Those aren't people closing accounts.
Jim MarousHOST
They're people quietly moving a piece of the relationship somewhere else.
Alex DykesHOST
But the existence of plug-in hybrids and their offering in the market is not intrinsically bad because if you did plug them in, as by the numbers, American shoppers are more likely to do.
Alex DykesHOST
When we look at The only numbers we do have, J.D. Power's survey data where they're asking customers, how often do you charge your plug-in hybrid? The average plug-in hybrid is plugged in every weekday and occasional weekends as well.
Alex DykesHOST
So that indicates to me at least that the average commute is done on electricity in these plug-in hybrids in the US.
Alex DykesHOST
Rather sadly, we don't have the level of data they have in Europe, because in Europe they do try and hoover up some of the data to try and do some data crunching, and that's where transport gets their data from there in Europe.
Sarah BloomquistHOST
A new survey names the best airports in America, and Philadelphia International is at the bottom of the list for the sixth straight year.
Sarah BloomquistHOST
That's according to J.D. Power's 2026 North America Airport Satisfaction Study.
Sarah BloomquistHOST
Minneapolis-Saint Paul International took the top spot.
Sarah BloomquistHOST
Detroit Metropolitan Wayne County Airport takes second place, followed by Phoenix Sky- Sky Harbor International.
Sarah BloomquistHOST
The survey also shows overall airport satisfaction is on the rise.
Sarah BloomquistHOST
J.D. Power says the top airports have invested in construction projects and used food and decor to establish a sense of place.
John PaulHOST
Well, if you're flying anywhere, at least you're gonna have clear skies to do that.
Sarah BloomquistHOST
That's true.
Stephanie CoxHOST
And Minneapolis-St. Paul International is the best so-called mega airport in the U.S. and broader region.
Stephanie CoxHOST
That's according to J.D. Power's 2026 North America Airport Satisfaction Study.
Stephanie CoxHOST
Detroit Metropolitan Wayne County Airport takes second place, followed by Phoenix Sky Harbor International.
Stephanie CoxHOST
In the category of large airports, Tampa is the winner.
Stephanie CoxHOST
Charleston is on top among medium-sized facilities.
Stephanie CoxHOST
The survey also shows overall airport satisfaction is on the rise.
Stephanie CoxHOST
J.D. Power says the top airports have invested in construction projects and use food and decor to establish a sense of place.
Stephanie CoxHOST
And the Toronto International Film Festival is honoring some of the biggest names in film.
Maria LisignoliHOST
The next time you head to MSP International for a flight out of town, take some time to soak in what some call the top mega airport in the country.
Maria LisignoliHOST
For the third year in a row, MSP was named the best mega airport by the J.D. Power North America Airport.
Maria LisignoliHOST
Airport Satisfaction Study.
Maria LisignoliHOST
It was first in all seven areas looked at, including ease of travel, food, retail, staff, and terminal facilities.
Maha AhmedPANELIST
According to some, both of Chicago's airports ranked below average in an annual customer satisfaction survey.
Maha AhmedPANELIST
So this is according to a report released today from J.D. Power about North American airports.
Maha AhmedPANELIST
And it's based on more than 24,000 survey responses.
Maha AhmedPANELIST
So it's a lot of people weighed in.
Manuel Carrillo IIIGUEST
I'm really happy to be freelance again.
Manuel Carrillo IIIGUEST
And, yeah, just putting stories out there that I'm really proud of and, you know, whether it's my car reviews on Capital One Auto Navigator or J.D. Power.
Manuel Carrillo IIIGUEST
Or what I just recently contributed to Motor One.
Manuel Carrillo IIIGUEST
I hadn't written for them in eight years.
Michelle SotoGUEST
Thank you, Glenn.
Glenn SarvadyHOST
So J.D. Power spoke at Finnovate as well, not with a solution or a seven-minute demo, but just sharing some data and some research they did.
Glenn SarvadyHOST
And they shared that the data shows that consumers are basically okay with what they categorized as explainable friction, which I kind of tie to the solution that that Finzi AI is offering.
Glenn SarvadyHOST
In fact, according to the J.D. Power data, they find that if consumers, they are looking for safeguards to their data and their financial services processes and procedures, and if they deem a financial institution's procedures and safeguards to be too loose, that that is five times more damaging to the customer satisfaction level than if they think that they're too strenuous.
Glenn SarvadyHOST
And again, too strenuous probably means that the friction is not explainable.
Glenn SarvadyHOST
And as you heard from the Finzi AI solution, it's clearly explainable because you've kind of chosen to put it in the mix.
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