Hilton Grand Vacations

Free.

92,080 Hilton Grand Vacation Club points at Tuscany Village, free.

12,000 Blue Green Mountain Loft Resort points, free.

Now, I don't know what someone paid for 12,000 Blue Green points, but I bet it was a lot more than free.

Obviously, things don't always go as planned.

We had a situation a couple years ago at the Hilton Grand Vacations Tournament of Champions involving what we'll call, I guess, Locker Gate.

And you were helpful in getting us the interviews that we needed to sort of address this situation and to be able to talk to the people we needed to.

How do you handle those situations in sort of a crisis mode? What does that involve on your end?

Obviously, again, we lean with the teams from there.

The Hilton Grand Vacations team was instrumental in doing that.

But we offer our expertise and our knowledge and our thoughts.

Aaron Stewart, the tournament director, was very involved in kind of understanding what's going on.

...

HGV and stuff like that

... military vehicles?

No, no, no, no, they put you through-

Aye, okay

... uh, HGV and stuff like that.

Mm-hmm.

Oh, okay.

where people think that, and I always, I see it in the language that they write.

He says, Oh, well, he used to have diamond resorts, but we got upgraded to Hilton, Hilton grand vacation clubs when they got bought out or, or my diamond resorts was converted to Hilton grand vacations.

And then that's what it was.

I'm sorry.

And all I can tell people is, is if you own diamond resorts, if you own Hilton vacation club, uh, you know, and you're offered something and you go to an owner update or anything like that, please, please, please educate, educate yourself on the difference between these two systems.

And, and despite the names being so, so utterly similar, I cannot tell you how vastly different these two systems are completely separate, not connected in any way, shape or form other than through HGV max, which is a whole nother conversation for that.

But these are not diamond resorts owners or Hilton vacation club is not Hilton grand vacations, despite how it sounds, how it looks, all of the marketing, you see the Hilton logo at the resorts, all it just, just super, super shady, super, super just intentionally misleading for so many people.

They are exploiting so many owners out there in using that Hilton logo, that Hilton brand, that Hilton name when they're still selling diamond resorts properties, just because it was renamed to, to Hilton vacation club.

So until we're back with you live next Saturday, September 26th at 10 a.m. Eastern Time, special thanks to all of our guests who appear on the show today with Mary and me and Rudy.

Thanks to everyone at Hilton Grand Vacations and here at Mill Springs Lodge.

Thanks to our show team, network affiliates, and our sponsors.

Thanks to all of you out there who help make what we do America's number one travel radio show.

Hi, how are you? Hey, so we're going to have to cancel the shoot.

Oh no. Why? Because HGV just bought a show that feels very similar to the one that we wanted to pitch.

Oh really? Gosh.

Okay.

Week two, Coconut Bay Resort, Fort Lauderdale, $3,500.

Week 51, Hilton Grand Vacations, Bay Club, Waikoloa, $4,000.

That could be, hey, only a couple, it's Christmas, Christmas in Waikoloa, and can't really ask for much more than that.

Week 52, Sheridan Vistana Resort in Orlando.

And so I booked it for Vegas.

So I will be in Vegas, but I will also be in a timeshare presentation with Hilton Grand Vacations so I can get my hotel stay discounted.

So that will be interesting.

I might go in on like the Wednesday and do like the Grand Canyon kind of thing.

Back to my pet peeve last week.

This is Hilton Vacation Club, not Hilton Grand Vacation Club.

The word grand... is different.

Totally different systems.

You can clean up those resale points, re-enroll them so that they gain all of those developer rights back.

Hilton's another great example.

Hilton Grand Vacation Club, not Hilton Vacation Club.

Two very different things.