
Greg Dickason
4
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4
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Aug 27, 2026
Legal AI Gets an Upgrade: Inside LexisNexis' New Innovation Lab
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Ella ShermanCORRESPONDENT
And can you talk a little bit about the motivation for adding additional agentic capabilities? And would you say that the agentic aspect of it is new for LexisNexis in this specific product? Or is it something you're continuing?

Greg DickasonGUEST
We've done agents for a while, but our focus is very much more now on how do we give you the best output? So you don't have to do research and then go and do drafting and then focus on the format of the output.

Greg DickasonGUEST
So you can say, find the latest law on this, find and draft a memo to my client with this context, or create the summary of the last 20 interactions I've had with my client update with the latest law and create a meeting briefing that has an agenda for a meeting, a PowerPoint presentation, which I can take my client through, and maybe even an Excel spreadsheet that we can track actions.

Greg DickasonGUEST
And it pulls together all that context and gives you everything you need to go and do your job.

Greg DickasonGUEST
So as before, we had agents that gave you great answers, great drafting and everything else.
Greg Dickason
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6:27Kevin YoungHOST
Can you talk a little bit about the shift that you've seen either at the individual level, just across the lawyers you've spoken to and worked with, or even just organizationally, what you've seen firms and other legal organizations adopt and embrace.

Greg DickasonGUEST
That first phase was using the chatbot and you got good outputs and lawyers were quite amazed by that.

Greg DickasonGUEST
But I think probably around November last year, agents started to get real and started to really be able to do work.

Greg DickasonGUEST
And it then quite quickly bled into law, probably around sort of February, this time frame.
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Zeynep ErsinHOST
Could you share with us some more detail about what it is, how it came to fruition?
LexisNexis CTO Greg Dickason On Building Legal AI In Real Time with Customers in Its New Innovation Lab
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Bob AmbrogiHOST
But I wonder if you could elaborate on that at all in terms of what you're hearing from customers about that or what you, how, what you're seeing.

Greg DickasonGUEST
But I think a lot of it comes down to customers feel like they're getting to eighty, maybe ninety percent for regardless of vendor, but they're still having to do a fair amount of work post that to get it to that one hundred percent where they're ready to send it out.

Greg DickasonGUEST
I'm not saying we'll ever get to a hundred because I think your, your lawyer always wants to sit down and make absolutely sure that it's what they want, it's in their style and everything else.

Greg DickasonGUEST
But the gaps I would say is firm style and playbooks, making sure that it is actually written fully to their style.

Greg DickasonGUEST
Um, that it's pulled, pulled out all the risks and do things like w- in our case, Shepherds Verify to verify your citations, to reduce hallucination, all of that, that that is properly highlighted.
Bob AmbrogiHOST
The next wave is authoritative agentic legal AI that is powerfully integrated, deeply embedded in legal workflows, repeatable at scale, and capable of producing finished citable work product that meets the highest standards." So I, I guess I, bo- both within the context of the, of the lab that you're launching, but also in the broader context of the company, I wonder if you could talk a little bit more about what you see as the significance of, of agentic, uh, AI in terms of legal, uh, legal workflows.
LawTech Talks: Why the future of legal AI lies in integrated legal intelligence systems
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9:28Jerome DoraisamyHOST
And, and then in the context of, uh, having better integrated systems, how does it speak to ensuring, you know, authority and, and, and validation for, you know, your source material so that lawyers can, um, you know, be certain that, uh, everything is accurate and, and, and there's accountability?

Greg DickasonGUEST
So there I see, for example, integration into your document management system or, or, or having a vault which will be a, a set of documents that you upload.

Greg DickasonGUEST
Um, I think it's important as a lawyer often when you're doing work is to get authoritative sources like LexisNexis.

Greg DickasonGUEST
Also, you wanna bring your own prior wo- prior work that you've used, either on that matter or, you know, you might have, uh, uh, templates and, and precedents that you use, and being able to pull those all together and let the AI work across all of them.

Greg DickasonGUEST
Um, and so there is a, a degree of integration that, that all law firms will be wanting to work with, want to have ultimately so they can get the best outputs, and outputs being the documents that they need.

Greg DickasonGUEST
And then as, as I think you're asking as well, that inside those outputs you've got cited links and everything else, so you can trace back to, to test, to test the result.
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14:15Jerome DoraisamyHOST
And Gr- and Greg, what about AI literacy and the evolving role of the lawyer? How, how do you see having better integrated systems as helping, um, not only lawyers become more AI literate, um, but then how does that help them, I guess, change the nature of what they're doing day to day?