Georgie Frost

from BCG, the podcast that explores the big ideas shaping business, the economy and society.

I'm Georgie Frost.

For decades, companies have optimized manufacturing around low-cost labor.

Now advances in AI could change all that.

But then the bonds can be bought or sold in the secondary market.

And along comes Georgie Frost.

And she says, I'm going to raise some money, but I'm going to do it at 5%.

So I'll issue my £100 bonds and I'll pay you 5%.

At which point, investors looking at the two things go, well, I like that Georgie Frost too.

She is also a great credit opportunity.

They go, do you know what? Actually, why would I buy Simon Lambert's bonds that pay 4% when I could buy Georgie Frost's bonds that pay 5%? So anybody in the secondary market who holds my bonds and wants to sell them for whatever reason is going to have to accept less money for them.

Because the alternative is the person who could buy them could just go buy your bonds, Georgie.

Welcome to the So What from BCG, the podcast that explores the big ideas shaping business, the economy, and society.

I'm Georgie Frost.

For years, CRM has been the backbone of how businesses manage customer relationships.

But with the Gentic AI, is CRM about to become obsolete or more important than ever? And who will be in charge of it? Joining me today is Brian Gauch, who leads commercial tech topic at BCG.