first direct
BankWikipedia
19
MENTIONS
8
EPISODES
7
PODCASTS
Search complete. 19 mentions across 8 episodes found for "first direct".
Oct 14, 2026
BONUS - the viral sensations: DECODANCE!
Z
3:45Zoe FrancescaHOST
Oh my gosh.
Z
3:46Zoe FrancescaHOST
How did that come about? Did you do a video first and for First Direct and then? Tell us about that.
S
3:49speaker_2GUEST
So yeah, we've been collaborating with First Direct on a couple of videos, and then the [laughs] Pussycat Dolls publicist seen that video.
S
3:58speaker_2GUEST
Obviously, all the dolls have obviously-
J
4:00Jessica FayeHOST
Obviously
QUESTION TIME: Will payrise mean I lose child benefit? I’m on tracker mortgage should I fix? How do I become you?
M
26:20Martin LewisHOST
I mean, lots of the bank, the banks that offer switchers offers on their switchers account, they tend to offer good service 'cause they're really trying hard.
M
26:27Martin LewisHOST
You know, right now you've got Nationwide, you've got First Direct, they're paying.
M
26:31Martin LewisHOST
Barclays is paying three hundred quid.
M
26:33Martin LewisHOST
HSBC is paying two hundred and twenty pounds.
Free cash (up to £600), freebies, state pension and inheritance tax too!
M
12:53Martin LewisHOST
That's giving you two hundred and twenty pounds for free if you join it, you're new there.
M
12:57Martin LewisHOST
Then my top all-rounder pick, First Direct.
M
13:00Martin LewisHOST
It's giving you two hundred and ten pounds for free at the moment if you switch to it.
M
13:04Martin LewisHOST
It's also number one-rated for service in all the polls I do, over ninety percent rate it great.
M
13:31Martin LewisHOST
So you can see that we have a plethora, a, a huge pot of different bank accounts willing to pay you at the moment.
M
13:37Martin LewisHOST
And one of the things to remember at the moment is, of course, Christmas is coming.
M
13:41Martin LewisHOST
So if you switch right now, just to run through the dates that you would get it, Barclays, uh, if you did everything as quickly as you need to do, and you've got to check the eligibility, you could have that by the twenty-seventh of November, HSBC by the seventeenth of December, First Direct by the twenty-second of November, Club Lloyds by the twenty-ninth of October.
M
13:59Martin LewisHOST
You could have all that free cash in time for Christmas.
Best UK Savings Rates — October 2026 | 5.35% Fixed & Starling 5% Easy-Access Warning
J
15:35Jonny PeaseHOST
If you were to deposit £500 each month into that building society, you could earn at the end of the year around £163 in interest.
J
15:42Jonny PeaseHOST
First Direct have a 7% fixed regular saver, which I think is quite interesting and important to know, particularly in an environment where base rates, interest rates are quite volatile.
J
15:53Jonny PeaseHOST
It's possible the Bank of England may hike the rate.
J
15:55Jonny PeaseHOST
So fixing might not necessarily be the best thing, but I think that's worth noting.
J
16:26Jonny PeaseHOST
This is nice.
J
16:27Jonny PeaseHOST
You can withdraw the money however you like.
J
16:28Jonny PeaseHOST
With First Direct, if you want to get the money out, you can, but you have to close the account.
J
16:31Jonny PeaseHOST
Chase UK are letting you withdraw freely.
Balancing Empathy and Technology: Joe Gordon, COO of Starling Bank
J
0:28Jo CausonHOST
You're far too young looking for that.
J
0:30Jo CausonHOST
But it is interesting because you have worked in fintech, you have worked in regulated sectors, you've been the CEO of First Direct, you've been the COO of OVO Energy, and then most recently the COO of Starling Bank, which is renowned for both driving the service level but as a fintech organization.
J
0:49Jo CausonHOST
So I'm really interested.
J
0:51Jo CausonHOST
in how you marry use of technology, and particularly AI, with brilliant service.
15 MINS LATER
J
16:01Joe GordonGUEST
You don't need to fix it.
J
16:02Jo CausonHOST
And also it transcends the leadership, it transcends the culture.
J
16:06Jo CausonHOST
You know, we touched a little bit briefly on the fact that you were CEO at First Direct.
J
16:10Jo CausonHOST
And this is no secret, I've had the privilege of working three different CEOs at First Direct.
Are mortgage rates going to climb even higher?
S
14:10Sam WilsonGUEST
And we actually, we found that four lenders this year, really, they hit that sweet spot of excellent customer satisfaction, but also consistently offering the top deals.
S
14:21Sam WilsonGUEST
Uh, so they were Barclays, First Direct, Nationwide Building Society, and NatWest, who are all our Which recommended providers for mortgages this year.
J
14:31James RoweHOST
Along with Nationwide as, as a building society, uh, both Principality and Skipton Building Societies, I was having a look at all the, the list of all, all the results a bit earlier on.
J
14:43James RoweHOST
They round out the top three spots for customer satisfaction.
J
16:34James RoweHOST
But maybe more importantly is the good deal as well, to make sure you're actually paying a, a reasonable and an affordable repayment every month.
S
16:43Sam WilsonGUEST
Yeah, definitely.
S
16:44Sam WilsonGUEST
So, so First Direct, they weren't top of our table, but they were the cheapest lender on average in our analysis.
S
16:51Sam WilsonGUEST
And we also see that Barclays were the, were the joint second cheapest lender, um, with Lloyds Bank and HSBC.
Phil Cookson’s feeling special: Creative Resource director on how to win School of Thought and why insurance marketing needs writing off
B
26:16Ben NormanHOST
I mean, I'm not close enough to the sector to know the ins and outs, but I guess...
B
26:20Ben NormanHOST
If you look at it compared to high street banking, where brands like First Direct and brands like Monzo have, whether it's through customer service or whether it's through tech or taking a different approach, very stagnant industry has attracted disruptor brands to come in and go, actually, you know what? We can do this differently.
B
26:38Ben NormanHOST
I wonder if that insurance market is crying out for that disruptor to come in and be like, you know what? We're just going to tackle this differently.
P
26:46Phil CooksonGUEST
Maybe they're out there and we're not working.
From HR Leader to Trusted Partner
T
2:57Tom EmeryGUEST
So I worked for HSBC, the big global bank, for some time.
T
3:02Tom EmeryGUEST
where I did lots and lots of different HR roles, including head of HR for one of their subsidiary banks, First Direct, and head of HR operations, which meant I had a great big team with people in India and the Philippines, which gave me some interesting experiences to travel and manage matrix teams.
T
3:20Tom EmeryGUEST
And then I worked as a chief people officer in a wealth management firm.
T
3:25Tom EmeryGUEST
which was a public limited company, a PLC as we have in the UK.