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Eric Mosley

Jul 13, 2026

1:42
So I just want to know from you, why do you think that this idea of human experience is most significant right now in the AI era?
1:52
Well, I think we knew from the very early days that recognition as an activity, especially peer-to-peer recognition where employees You know, they want to say thank you and they write a nice message and they say thank you.
2:04
And there's literally thousands of these instances of goodwill happening in a company.
2:09
We noticed from the very early days that there was an incredible amount of data that came out of those models because employees were basically describing their colleagues' work.
2:19
And so they were eulogizing their colleagues, trying to give positivity to their colleagues.
2:24
But in the act, they were describing the work, they were describing the person, they were even talking about skills and talents that each individual had and how work gets done in the company.
2:37
So even from the very early days, we realized that that is kind of like a goldmine of HCM data about how work gets done and what the talent profile of everyone in the company is.
4:31
When it comes to the concept of human intelligence, and you're saying that basically workplace behavior is this really special intelligence layer within organizations, what are companies able to see now? I know that you've touched on this in your keynote, but for those who didn't get to catch it, what are companies able to see now through this human intelligence layer that we now have, such as the future leaders, that traditional management HR systems would completely miss?
0:00
[upbeat music] How you been? [laughs]
0:12
I've been, I've been great.
0:13
I've been great.
0:14
Yeah, the, um, the conference, the co- This is the conference we all in Workhuman look forward to every year because it gives us, it gives us, like, energy for the, for the rest of the year.
0:24
Uh, because you come here, you get infected with the energy of the attendees, and the attendees, as I said, they're kinda, you know...
0:30
They're people, they're like-minded people.
0:32
They're people who care about, you know, humanity in the workplace and making work human, and that's why they come here.
1:50
... uh, the last two days.

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