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Duncan Brown

Author

Jul 20, 2026

speaker_12GUEST
52:22
When you're in that bad a space where you want to act on it, time can be critical.
52:30
That culture and that protection for others is beyond patient advocacy.
52:36
It made me realise that we are not going to improve the quality of patient care until we improve the work environment or the quality of those that are giving the care and expecting people just to be better and smile and be compassionate.
52:55
And I mean, there are some patients that are, you know, it's fair to say there's some not nice people and yet you have to, but their work environments are unreasonable environments.
53:08
related to the expectations or the outcomes that are being expected.
53:12
And so I realised that the only way that will improve the quality of care is really helping those that are giving the care and making it better and easier.
53:23
And so that's when I picked up that research and I went, right, I'm going to run with this now because the role of the care environment role.
56:12
Because it's not just...
18:31
It's almost a full-time job, isn't it?
18:34
Yeah.
18:34
It, it is quite labor-intensive, but, you know, we, we've got the benefit is there's a, a kind of small core team that have been thinking about this for a while.
18:44
And they knew the perfect piece of road because they're competitors, and they hadn't really organized anything.
18:51
So just by chance we ended up marshaling together on a Targa rally, and then thought, "Okay, there's a realistic chance we'll give this a go." So, um, probably three years ago, uh, maybe the first real conversation started.
19:07
And then we probably reached out beyond the kind of four or five of us maybe a year and a half ago to speak to parish councilors, people like that.
19:21
Um, and then so the technical bit, you know, you know, doing, designing the safety measures, doing the road book and all that kind of stuff, that's started maybe six months ago.
21:29
[laughs]

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