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Doug Stephens

Doug Stephens

Canadian futurist

Sep 5, 2026

4:39
But have they too much to lose here, Doug? If they don't go along with the narrative here, do we need to follow the money here?
4:50
Yeah, and I think you've just hit on exactly the point, Bobby.
4:55
Both of these companies, right from the beginning of the second Trump administration, showed an immediate degree of fealty to this administration.
5:05
Both of them have been trying at every turn to curry favor with this president.
5:11
And one has to ask why.
5:12
Well, you don't have to scratch too far below the veneer to find out that Google has multiple antitrust cases before the courts right now.
5:21
Some of those in the penalty phase that Trump could be very, very influential in.
10:00
Tell me your thoughts on that, firstly, and how different things are now.
4:00
But have they too much to lose here, Doug? If they don't go along with the narrative here, do we need to follow the money here?
4:11
Yeah, and I think you've just hit on exactly the point, Bobby.
4:15
Both of these companies, right from the beginning of the second Trump administration, showed an immediate degree of fealty to this administration.
4:26
Both of them have been trying at every turn to curry favor with this president.
4:31
And one has to ask why.
4:33
Well, you don't have to scratch too far below the veneer to find out that Google has multiple antitrust cases before the courts right now.
4:42
Some of those in the penalty phase that Trump could be very, very influential in.
7:38
Tell me your thoughts on that, firstly, and how different things are now.
22:07
Mm.
22:07
So I wanted to understand how we got here.
22:10
And, and what became very apparent right away was that the business sector, enabled by government across the political spectrum, this wasn't a right versus left thing.
22:18
They were enabled by all political parties to start a march over about 45 years toward a society of haves and have-nots.
22:27
And in that environment, our trust in institutions, our belief in the fairness of capitalism, even our commitment to things like education had begun to shatter-
23:30
Hmm
23:30
... as a governing principle, you know, which was just shocking to me.
23:34
So, uh, that, that unfairness sort of breeds distrust.
37:35
So what's your sense as to when the tide started to turn against malls?
37:40
Yeah, I think that, you know, and again, I think we have to appreciate this from two standpoints.
37:47
I think there's no doubt that the Internet has had a significant impact on both the shopping center and department stores.
37:56
Because when you think about it from a practical sense, the shopping center was the starting point for most shopping journeys, right? If we go back 30 years, that's where you went to start shopping.
38:05
looking for things.
38:06
And the department store was kind of the pinnacle of convenience.
38:09
It had the most products, the most brands in the most categories.

6 MINS LATER

44:16
So, you know, I mean, maybe we've reached peak detachment from malls and the kids can save us.
5:04
So before we start talking about the future, we really need to understand where we're at right now.
5:09
Yeah.
5:10
Well, and that's sort of where I started.
5:14
My journey for this book started in 2024.
5:18
And it was born out of the realization that at that time, the business sector was kind of having the same conversations that it had had a decade ago.
5:26
You know, same debates, same headlines.
5:29
And it seemed to me that meanwhile, the world that our business sector depends on was changing beyond recognition.
8:04
Tell me about the differences, the big ones between the two.
1:24
So tell me, why should they care about political systems?
1:29
Yeah, great question.
1:30
And that was really where I sort of started in my thinking about the book.
1:35
You know, like you, around 2024, I was hearing the business sector talking about a lot of the same themes that we've been talking about over the last 10 years.
1:46
We're talking about technology, we're talking about customer experience.
1:50
Of course, there was the obligatory AI chatter, and yet it seemed to me that we were in real time seeing the whole world changing.
2:00
Democracy was clearly under threat in 2024 and into 2025, basically the pillar of the free market.

10 MINS LATER

11:52
Yeah.
19:21
So before we dive in to the many topics that you cover in the book, why did you decide to write a book like this?
19:29
So a number of things collided for me around 2024.
19:34
And at that time, I was hearing the business sector talking principally about the same things that they'd been talking about for a decade, the same debates, the same headlines, the same conversations.
19:48
And meanwhile, the world that our industry depends on was sort of coming apart at the seams.
19:56
Democracy was hanging by a thread.
19:58
Income and wealth polarization had reached an inflection point.
20:02
And AI was set to deepen and widen that gap.

13 MINS LATER

32:49
I kind of have my own theories on what happened, but what is your opinion? And you do address some of this as well.

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