Connie Hadley

So that would be one consideration.

The second consideration is at the opposite end of this, which is there's some early research, not our research, but I'm quoting like Upwork or Connie Hadley at University of Boston, um, indicating that using agentic AI solutions can really, for lack of a better term, mess with human relationships.

Hmm.

I don't know if you've seen Upwork's data indicating that-

He named it after Eliza Doolittle from My Fair Lady.

Well, if you go Google Eliza effect, it's the, whatever this is now, 60-year study of how people can form unhealthy, um, personal connections with any technology we anthropomorphize.

So the person I mentioned previously, Connie Hadley at University of Boston, she and, um, or Boston University, she and her colleague Sarah Wright, wrote a piece for HBR, I think last month, saying to CEOs, "Your employees are relying on AI for personal needs, and it's really risky.

Not just to them, but to your organization, to the health of your culture, to the health of your workforce." And so I think, Fran, my, my rambling is meant to point that there's quite an opportunity to get people who are in the midst of the adoption of agentic AI as a team to get into a space to help them to connect, to align on their goals, to help them discern the quality of the work coming out, to make real time adjustments, but also just to make sure that they're in good standing and relationship with each other.