Clover Network, Inc.

Robert Clarkson

is Chief Revenue Officer for SMB and Clover at Pfizer, following senior leadership roles at Stripe, Payoneer, PayPal, American Express, and GE.

Problems are the opportunities.

Welcome the fact that things don't go exactly the way they're supposed to because that's what you do for a living.

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Robert Clarkson, Chief Revenue Officer for SMB and Clover at Fiserv.

Welcome to Lead the Team, sir.

And so you may have already heard about PAYZ and you may already know the few dining establishments that directly accept PAYZ online like Domino's, Dunkin' Donuts, and Whataburger.

But you may not know that Clover, a popular POS system, point of service system, restaurants use.

They allow you to pay with PAYS as well.

Now this will take a trial and error, I expect, because not all of the Clover systems will probably accept PAYS very easily.

But it may be worth the effort for that extra 10x.

So part of the struggle is going to be to try to find these restaurants that have these systems and that accept Pays.

And I found two different websites or tools that have been made to make it easier.

One is called the Pays Clover Map and the other is simply called Pays Map.

From Main Street to your street, the HRpreneur podcast is focused on helping small businesses like yours gain the knowledge you need from HR payroll and hiring to time, taxes, benefits, and insurance.

Today's episode is brought to you in partnership with Clover.

Clover's all-in-one point-of-sale system allows you to accept payments, track inventory, and manage your business, and is now integrated directly with the run powered by ADP system.

Now you can pay your team and accept payments in one place.

No more disconnected tools, just smooth, efficient operations.

ADP and Clover, better together.

And if you want to learn more, please visit ADP.com forward slash Clover.

Today, we'll talk with our guest, Deepti Menterotha.

Literally the point where the physical world plugs you into a payment system.

Toast, Clover, Lightspeed, Shift 4 at the restaurant, Worldline, Square, Stripe, IGEN at the retail counter, Worldpay embedded into the parking meter.

The money in the POS isn't really the hardware, actually.

It's what happens behind the terminal.

First, you have merchant solutions.

If you've ever bought a coffee and paid on a sleek white tablet, you've likely used their Clover point-of-sale platform.

This side of the business serves everyone from local micro-merchants to massive enterprise retailers, and it monetizes gross payment volume alongside value-added software subscriptions.

On the other side, you have financial solutions.

If they can execute this, it provides a very real operational path to restore those battered operating margins back toward their historical 34-37% range.

And while the market was obsessing over the legacy processing declines, they seem to completely ignore the growth engines that are actually working.

When you strip out the currency chaos in Argentina and non-recurring hardware sales, Clover's revenue actually grew 13% year over year.

High-margin value-added services, things like payroll, loyalty programs, and merchant lending have now hit a 25% penetration rate across the Clover merchant base.

That's the software platform's revenue share.

This would be the portion of the net spread that accrues to the likes of Shopify and Clover and Square and Toast and thousands of other vertical and horizontal SaaS platforms.

This is online marketplaces.

Really, these are the aggregators, the operating systems, the marketplaces.

And now all of that stuff is working its way up and you've got robust competitors like Toast.

I mentioned Square.

Pfizer has the Clover system that's prevalent in that space.

And Shift4 has its SkyTab system.

Um, he is also holds global responsibi- help- held global responsibility for Braintree Revenue across all markets, and since served as CRO of Payoneer, American Express, Stripe, Chief, Chief Commercial Officer at NortonLifeLock, and cemented himself as one of the most sought-after revenue executives in fintech.

He's the Chief Revenue Officer for SMB and Clover at Fiserv.

Robert, it's amazing to have you on the show.

Welcome.

The problem is spokes point out.

Um, you want spokes to point in towards the hub.

And I spend a lot of time, like, you know, tomorrow I'm gonna be in Southern California, uh, I'm working with, uh, a customer, uh, event first thing, but the rest of the day will be spent with, with, with colleagues, uh, at, at Clover to make sure that they feel connected to the business.

And I think it's very easy through, through other means, uh, you know, whether it's video or Zoom calls or whatever.

You just don't know how to get it.

If you use a POS system, a modern POS system, One from Square, Toaster, Clover.

Most likely they've got information about your guest already.

You just got to figure out how to get it, how to unlock it.