building society

Bank customers have named the UK's best and worst-rated branches, with more than one in five receiving fewer than three stars in a new analysis of Google reviews.

The ranking examined 849 bank and building society branches across the UK, covering 1,068, 345 Google reviews.

And the most common complaint among customers leaving negative reviews was one that many people will recognise, queues and waiting times.

Which are the UK's best bank branches? Nationwide's branch on South Coast Road in Peacehaven, East Sussex, came out on top with an almost perfect rating of 4.98 stars out of 5.

The research found that 187 of the 849 branches included in the analysis averaged fewer than three stars, more than one in five.

Nationwide among best-rated bank branches.

Nationwide dominates the top of the ranking, with three of the top eight branches belonging to the Building Society.

Its Peacehaven branch received 4.98-star average from 118 reviews, including 117 five-star reviews and no one-star reviews.

Bank customers have named the UK's best and worst rated branches, with more than one in five receiving fewer than three stars in a new analysis of Google reviews.

The ranking examined 849 bank and building society branches across the UK, covering 1,068,345 Google reviews.

And the most common complaint among customers leaving negative reviews was one that many people will recognise, queues and waiting times.

Which are the UK's best bank branches? Nationwide's branch on South Coast Road in Peacehaven, East Sussex, came out on top with an almost perfect rating of four point nine eight stars out of five.

The research found that one hundred and eighty-seven of the eight hundred and forty-nine branches included in the analysis averaged fewer than three stars, more than one in five.

Nationwide among best-rated bank branches.

Nationwide dominates the top of the ranking, with three of the top eight branches belonging to the Building Society.

Its Peacehaven branch received four point nine eight star average from a hundred and eighteen reviews, including a hundred and seventeen five-star reviews and no one-star reviews.

So picture this, a room in Manchester, 20, maybe 25 people sat around tables and We had a head teacher, someone who runs a national children's charity, a sales director at a med tech company who's been in the job merely several weeks.

There was people from the NHS, a private chef, some people from Building Society, some others from pubs and hotels, and somebody who sells machine lubrication of all things.

And then there's little old me, the estate agency lad from Newport Pagnol.

And at the front of the room with no laptop, no clicker, no slides, just a flip chart, a marker pen, and that is the goat that is Professor Damien Hughes.

Loved him in The Wire, can't stand him in the building society adverts.

Right, Joshua Jackson, you can't go wrong with Joshua Jackson, right?

No.

But, the, I mean, I mean, that, that...

Whoever wrote that copy, you've convinced me I need to watch at least the first episode.

Loved him in The Wire, can't stand him in the Building Society adverts.

Yes.

[laughs] I don't...