What did the concourse look like when everything started, and what's the change you're proudest of?

So the before and after.

When this project started, the concourse felt tired, like a space that had served its purpose for years, but had slowly fallen behind the pace of modern travel.

Lighting was flat, sightlines were cluttered, materials were dated, and the atmosphere just didn't match the energy of our growing city.

It worked, but it didn't inspire.

It didn't welcome people with the warmth and clarity we wanted to know for.

It felt functional, but not memorable.

And now tell us about a moment here at the airport that felt like uniquely Colorado Springs, something that really could only happen here.