not.

So early on, instead of taking on employees, you buy it by the drink, right? It's a la carte.

So today the world is set up where it is so much easier to find support on the Internet.

You've got all these things like Fiverr and Upwork to your network.

And you can find 1099 folks online.

uh if they if you want to have a consistent relationship with them but you also do fractional work we're going to come in and help you through something like it's create a website and all that so as an owner and as you start out you're looking at as you said you got to start with the end in mind right i do you want to sell it even if you don't think you want to sell if you build it so it can be sold it'll be a much run better run business and you can have things like vacations and nights off and not work on weekends because you have people helping you.

So you start out with that and you start looking at what do I need? And you want to make sure you keep, if you were to list out everything you do and put a dollar sign about it.

absolutely so it's dovetailing out of that though i think it's interesting like the profitable i want to talk about some of your operation systems and stuff now the profitable growth operating system is one of your key kind of contributions to business leadership right as we're here talking about leadership so how did that come about and what are the core principles of that

Mm-hmm.

So the team is gonna come in and they're gonna say, "All right, this is what we did the last month," 'cause you're looking in the rear view mirror, "This is what we did, and this is how we achieved our plan." Now, we call that a monthly business review.

We do it once a month.

We do it on the third week.

It's one hour per operating it, per business, whatever it is.

Uh, they come in, and there's four simple things they're gonna tell us.

First is, what did you do the last 30 days? How did that go? Now, given that, what are you gonna do next month, and what are your issues and opportunities? So what did you learn and what are you gonna do different? That's whoever's in charge.

Mm.