
Ben Nalty
General Manager (President) of Environment Masters, a third-generation family-owned HVAC, plumbing, and electrical services company based in Jackson, Mississippi.
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Aug 4, 2026
How a Third-Generation Home Services Business Is Scaling to $35M
24:17
24:24

Ben NaltyGUEST
And at that point in time, I feel like our phones ring every day with someone trying to buy us.

Ben NaltyGUEST
Uh, and honestly, every time you had that conversation, it felt like you needed to go take a shower.
10 MINS LATER
C
34:15Chad PetermanHOST
Um, I guess if you look back over the last, call it 12, 18 months, what's one of the things that you can point to where like, not that they forced you to do it, but like, hey, they looked at the business from a different perspective or the perspective of kind of being our coach and we made this modification that has, you know, really benefited the business that we just didn't do really well or just weren't focused on that, you know, over the last kind of year, year and a half has made an impact in the business.