Australian Consumer Law
22
MENTIONS
7
EPISODES
7
PODCASTS
Search complete. 22 mentions across 7 episodes found for "Australian Consumer Law".
Sep 2, 2026
Paul SavageGUEST
But really anything around...
Paul SavageGUEST
The Australian Consumer Law and remedies in relation to that, i.e. being overcharged, you
Nick AlvianiGUEST
should be getting
Paul SavageGUEST
it
6 MINS LATER
Jamie BurnettHOST
Yeah, with all the ongoing issues that you've had, Elam, what do you think?
Paul SavageGUEST
Yeah, so look, I mean, it sounds like the car dealership warranty that they're relying on is the stat warranty, which is provided under the Motor Vehicle Dealers Act.
Paul SavageGUEST
The Australian Consumer Law still applies to the purchase of cars and So a car or vehicle still needs to be of acceptable quality, last a reasonable period of time based on the age and nature of the vehicle and whatnot.
Paul SavageGUEST
So even though the stat warranty has expired, if the car still has faults, you will still be covered under the ACL.
Chris SarandisGUEST
And that can directly affect your clinic revenue.
Chris SarandisGUEST
So more broadly, though, advertising compliance under the Australian Consumer Law in general is being positioned as an essential component of provider recognition.
Chris SarandisGUEST
So alongside your qualifications, your association membership and your insurance, it's all being grouped under that.
Chris SarandisGUEST
So that does matter.
Trevor LongHOST
... confident in, in what you believe happened.
Trevor LongHOST
And if it just failed, then I believe, and I think you would understand this from listening to me for a while, I believe you should have some form of coverage under Australian Consumer Law.
Trevor LongHOST
Um-
MichaelAUDIENCE
Okay
Trevor LongHOST
... now, Australian Consumer Law is a very broad and, and un- unspecific thing.
Trevor LongHOST
So what, what would happen here is I think you should reach out to Centcom and say, um, "I've got an issue with my graphics card," and you, you just tell them everything you know.
Trevor LongHOST
You know, you've, you've narrowed it down to the graphics card because everything works when I don't use the graphics card.
Trevor LongHOST
Um, you, you say to them, "Given the, uh, the, the, the level of investment in this and the, the, the g- quality of this card, um, I, I, I believe it should have a, a long life to five to seven years without any question."
Trevor LongHOST
So you need to be very confident in what you believe happened.
Trevor LongHOST
And if it just failed, then I believe, and I think you would understand this from listening to me for a while, I believe you should have some form of coverage under Australian consumer law.
Trevor LongHOST
Okay.
Trevor LongHOST
Now, Australian consumer law is a very broad and unspecific thing.
Trevor LongHOST
So what would happen here is I think you should reach out to Centrecom and say, I've got an issue with my graphics card.
Trevor LongHOST
And you should tell them everything you know.
MichaelAUDIENCE
right? Yeah, $2,800.
Trevor LongHOST
You should say to them, given the level of investment in this and the quality of this card, I believe it should have a long life to five to seven years without any question.
Melissa BushHOST
So even if the building was in the land, it should still be disregarded for rent review purposes.
Melissa BushHOST
As a fallback to all three arguments, Hungry Jack's also claimed that charging rent on a building it had paid to build was statutory unconscionable conduct under the Australian Consumer Law.
Melissa BushHOST
Justice Pike rejected every single one of Hungry Jack's arguments and found for the landlord on all grounds.
Melissa BushHOST
So, the question of the definition of premises.
Justin LawrenceGUEST
Yeah, that's proper business practice now, Russ.
Justin LawrenceGUEST
So under the Australian Consumer Law, it's unreasonable for a business to rely on what are generically called unfair contractual terms.
Justin LawrenceGUEST
It enables a consumer now to say, I don't want to continue with this contract.
Justin LawrenceGUEST
It does come back to the original terms of the contract.
Justin LawrenceGUEST
The gym, in the case that Ross is talking about, or the other subscription service, Russ, that you're talking about, would have to be reliant upon the original terms of contract.
Justin LawrenceGUEST
If the consumer wanted to get out of the contract, they would simply say, look, under the ACLU, Australian Consumer Law, That term is unenforceable.
Justin LawrenceGUEST
And if you want to keep charging my credit card, you need to come after me.
Justin LawrenceGUEST
But I'm cancelling the contract now.
Charlene PriceGUEST
much less so in the smaller consumer disputes and also the rental disputes.
David KimHOST
Well, I find that consumer disputes are quite interesting because quite often they can involve very small amounts, but also complex areas of the law because VCAT has jurisdiction over a wide range of provisions of the Australian Consumer Law and they're not always straightforward cases.
David KimHOST
Have you experienced that as well?
Charlene PriceGUEST
I have experienced that as well.