You need some pretty flash technology for that, or have you got it now?

So we, we do.

I mean, we are actually...

We-- I spoke at a transport tech conference, um, a couple of months ago, and I'd sort of did a little bit of work on this.

We actually are operating and piloting some very, very, uh, unique and, and good, um, um, technology, things like AI.

Um, we've got an AI pilot, um, which is all about it looks at an, um, at a, at an intersection in real time and then runs through thousands of different scenarios in terms of how the, the lights might phase, uh, in, um, as to what the real-time issue is.

And the, at the pilot sites, we've had about a nine percent improvement in travel time.

... on when it will, it will be introduced?

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Well, ladies and gentlemen, on a personal note, this is my very first assigned topic that I've ever had to speak at at Polishing the Pulpit, and I'm going to resist the urge to lead a song.

So glad you're here for this pre-lunch lesson.

As we begin, the title of the sermon for those maybe listening online is 21st Century Challenges for Every Christian, Building Community in a Crowd of Followers.

And my children looked at me when I told them that, and they said, what does that mean? And I said, that's a great question.

You look at the subtitle or the tag on it, and it says, thousands of connections cannot replace one real friend in Christ.

The way that I read the lesson and what I'm going to be talking about this hour is simply this, 21st Century Challenges for Every Christian, How to Be a Friend and How to Make Friends 101.

Did you, did you have something like this happen to you?

you?You know, I've had a lot of moments in my life where my music- musical perspective changes, but I think the catalyst for me was my parents both love music.

They love different types of music, but my dad was always playing classic rock, and, uh, you know, he got me a little MP3 player, and on that had, like, every Led Zeppelin song, and I just wanted to be John Bonham, like, ever since I was a little kid, and I would, like, learn all the songs.

Uh, so my next question, um, as a percussionist, in one word, can you describe the musical chemistry that you share with Spencer and his, and his rhythm on the guitar? You guys have gotta probably be in sync there, right?

Oh, yeah, for sure.

I mean, it's super fun.

Like, when we do our live shows, we really love to kinda open sections up, and we really have to listen to each other a lot and lock in.

But, like, you know, the gauge for telling if we're locked in is just, like, looking at the audience, and if somebody's not, like, bobbing their head or, like, tapping their foot, that means we gotta lock in.

What, what you would do if, you know, when I go back to my school, and I'm teaching a class of 30, and I ask a child to do something, and they're rude to me, and they answer back in front of the class, what do you want me to do?

So one of the things that I have to...

F- completely fair question, Tom, and the one thing I'd sort of say on the situation, the initial part was not a judgment of the teacher.

I completely agree, and I think this is where when we're talking about the, the preventative, uh, th- that Maria, uh, keeps referring to that, it isn't just about like will teachers need to bear policy.

It's also like, well, if teachers' nervous systems are dysregulated, like how are they being supported? What better...

You know, how are they able to cope with these very, very difficult situations? And therefore, because I, I often refer to when we're looking at behavior that we find challenging, if we make a list, sometimes if I spend a whole le- you know, a whole training session on delivering training, clicking a pen, quite a few people will find that challenging, even if I'm doing it as a way of regulating my, my emotions, for instance.

It's still challenging, and it's the little things that sometimes add up over a period of time that then meaning, mean the bigger behaviors aren't handled as ideally as we would like them to.

in your ideal world, and I'll ask everybody this, in your ideal world, what would that look like and how would that bit work?

What difference will it make for commuters?

Uh, so time-wise in the commute, um, once CRL's open, um, will be significant.

So for me personally, I will l- I will gain back about an hour in my day, um, from, uh, from just being able to travel to a closer train station and then get off closer to my work, um, in town.

Um, but also, you know, the, each station, the, the capacity for car parking in the park and ride overall is 1,500 car parks spread across the three, um, the three stations in time.

So the, the two, um, stations that open on the weekend have got an initial parking allotment of 350 car parks each.

Um, and so, you know, accessibility, um, for those who aren't on public transport networks and who want to use the trains to get in and out of town, um, will be, uh, hugely enhanced.

So it's, uh, build it and they will come, or they are coming.

Yeah.

Can we rewrite our scripts?

One of the best things...

Well, the first off, we need to be aware of them because so many of them...

It's like prejudice.

Um, most people would potentially claim that they're not prejudiced, for instance, but then you can do loads of subconscious tests and see actually you're prejudiced all over the place.

Um, prejudices are...

We have to recognize that 95% of our thinking is completely subconscious or non-conscious.

Mm.

What do these later kick-off times for us certainly

mean? Yeah, I think there's both challenges and opportunities and lots of it ties into what we've already talked about in terms of those...

broadcast spikes won't be as big, right? With some exceptions around England games and other home nation games.

And other home nations are available, we should say.

But, you know, the sort of classic kind of passive broadcast experience of, you know, the game's on in the office or I'm watching it whilst working from home.

etc that isn't there i've personally been struggling to stay awake for those 11 o'clock kickoffs so so what that means is that as you as we were talking about is that this sort of catch-up moment in the morning is is super important and there's so many layers to that right in terms of whether it's straight highlights or it's your creator hot takes or it's a daily podcast or it's whatever right and that is i think a real opportunity for brands right in that there is a kind of more of a proliferation of where that kind of iconic moment will be lots of people will have you know you found out about Messi's hat trick at, you know, seven o'clock this morning, not when it happened, right? So the moments are still there, but it's like they've shifted and they've spread in terms of how people consume them.

And obviously there's the kind of, you know, WhatsApp conversations and Snapchat messages, et cetera, alongside all of the curated media.

Multi-hyphenate.

the shaming roots and many such questions.

Well, it can condition behavior.

That doesn't mean it improves outcomes.

Yeah.

like putting somebody in a stock and flowing things at them used to stop people from stealing.

It didn't necessarily mean that they became better people as a result of it.

So it can create short term results.

Yeah.

So explain that a little bit to me.

So the adaptive caregiver model came out of, so my other book is Targeting the Positive, and I wrote that nearly, that's been out for a few years now, a couple of years.

And there is a premise under there about high levels of empathy and high levels of focusing on what people can do rather than what people can't do.

Focusing on the behavior you want rather than focusing on the behavior you can't.

you don't want.

And it's a complete shift or it's a shift in mindset for most people regarding understanding behavior or looking to a change or improve relationships or the quality of outcomes for individuals we're supporting or caring for.

What I noticed in the dementia field, I've been working in the dementia field a significant period of time.

But from your perspective, what's one of the most important things that you think that individuals new to care need to know?