Skip to main content
Amy Liu

Amy Liu

Acting president of the Brookings Institution

Sep 8, 2026

8:59
Yeah.
Amy Liu
Amy LiuGUEST
9:00
And then on top of that, I think the thing that we really do well is that we create this world.
Amy Liu
Amy LiuGUEST
9:04
So Tower 28 is named after a real lifeguard tower here in LA, um, at the beach in Santa Monica, and so much of that is like a sign of safety.
Amy Liu
Amy LiuGUEST
9:12
And I think so much of what we do is a love letter to the community, to the people who really have not perfect skin.
Amy Liu
Amy LiuGUEST
9:18
There's a lot of makeup out there that is great for people who have perfect skin, but sometimes you need something that goes over texture, that goes over rosacea, eczema.
Amy Liu
Amy LiuGUEST
9:26
We're the only beauty brand that is 100% compliant with the National Eczema Association, and now rosacea and psoriasis are both part of that too.
Amy Liu
Amy LiuGUEST
9:35
We make skincare products and makeup products.

59 MINS LATER

68:10
It's very interesting.
8:52
What was the original mission that you mentioned?
Amy Liu
Amy LiuGUEST
8:55
Yeah, so from the very beginning, the goal was always the same.
Amy Liu
Amy LiuGUEST
8:58
I've had eczema my entire adult life, and I really...
Amy Liu
Amy LiuGUEST
9:01
And, and have been a beauty executive, and so I just really identified with what it's like to have sensitive skin, textured, difficult skin that you want to look better immediately, but yet you're so afraid of making it worse by putting on makeup.
Amy Liu
Amy LiuGUEST
9:14
And that was always kind of the original idea.
Amy Liu
Amy LiuGUEST
9:17
Honestly, we weren't e- weren't even planning on going into skincare in the beginning.
Amy Liu
Amy LiuGUEST
9:20
I thought skincare was just...

9 MINS LATER

18:38
What did that experience maybe teach you about launching products or maybe even just, like, running your business in general? Like, what did you learn from that?
8:43
How important is third-party validation for consumers?
Amy Liu
Amy LiuGUEST
8:46
I mean, listen, I am not an expert in these things.
Amy Liu
Amy LiuGUEST
8:49
I'm not a toxicologist.
Amy Liu
Amy LiuGUEST
8:50
I'm not an allergist.
Amy Liu
Amy LiuGUEST
8:52
I'm not a dermatologist.
Amy Liu
Amy LiuGUEST
8:53
I mean, I know a lot about my own experience, and I've certainly seen all of those doctors.
Amy Liu
Amy LiuGUEST
8:58
But I think one thing that really frustrated me as a consumer was...

6 MINS LATER

14:37
exciting.
9:41
Yeah
Amy Liu
Amy LiuGUEST
9:41
... where I was like, "I don't, I didn't make it.
Amy Liu
Amy LiuGUEST
9:44
I didn't build it.
Amy Liu
Amy LiuGUEST
9:45
It's not my...
Amy Liu
Amy LiuGUEST
9:45
I'm not even there.
Amy Liu
Amy LiuGUEST
9:46
It can't be my liability." And so I wanted to be released of labi- liability, and he also didn't want to accept liability.
Amy Liu
Amy LiuGUEST
9:56
And so everybody was like, you know, hot potato, not it.
14:38
Would you do it again if you had the opportunity to, or will you do it again?
20:53
Agreed.
Amy Liu
Amy LiuGUEST
20:54
I don't even think necessarily it is, um, you know, just that it's hereditary and genetic or environmental even, but I do think a lot of it is like we as people I think often over-exfoliate, over use actives.
Amy Liu
Amy LiuGUEST
21:11
Um, every ...
Amy Liu
Amy LiuGUEST
21:12
You know, the rise of the med spa is incredible, but like not everybody should be doing like as many lasers as they are, or PRF.
Amy Liu
Amy LiuGUEST
21:21
Like-

22 MINS LATER

43:30
Yeah.
Amy Liu
Amy LiuGUEST
43:31
Right? So then you, um, you pay attention to what happens in the press, you pay attention to when people pick it up, you pay attention to like what people are saying.
Amy Liu
Amy LiuGUEST
43:40
Um, and then you have to just use it to find your audience, right? And I think I may have said this the other day, but when, um, Hailey posted at the same time this woman, The Vegan Beast, who had a very, very low number of followers, I think it was like 13,000 followers.
3:21
Mm.
Amy Liu
Amy LiuGUEST
3:22
And so you can go ...
Amy Liu
Amy LiuGUEST
3:23
The- Tower 28 is a real lifeguard tower, and that was really where I was going to meet my friends.
Amy Liu
Amy LiuGUEST
3:28
And the true story is I got a text one day from a friend who was like, "We're all going to the beach.
Amy Liu
Amy LiuGUEST
3:32
Meet me at Tower 28." And I was like, wait, is that it? Like, the beach is this place that you see every single kind of person, uh, age, uh, culture, demogra- you know, socioeconomics.
Amy Liu
Amy LiuGUEST
3:43
You see everybody.
Amy Liu
Amy LiuGUEST
3:44
But it's also, like, everybody, especially in LA, I think there's so much access to this clean and healthy lifestyle.

26 MINS LATER

30:18
Yeah.
19:06
What prompted that decision for you to say, okay, I want to give this inventory to these essential workers?
Amy Liu
Amy LiuGUEST
19:12
Well, if you remember, early March of 2020, we launched into every Sephora in the country in the stores.
Amy Liu
Amy LiuGUEST
19:20
And that was supposed to be like this huge moment.
Amy Liu
Amy LiuGUEST
19:23
I was planning on traveling and going into the stores and educating and doing all these things.
Amy Liu
Amy LiuGUEST
19:27
And we didn't know how long it was going to last.
Amy Liu
Amy LiuGUEST
19:30
We didn't know at the time if it was going to be like a month, a week, a year.
Amy Liu
Amy LiuGUEST
19:34
We didn't know what would happen.

27 MINS LATER

46:07
What advice would you give people listening that feel like they're in that space?
21:19
So first of all, kind of beyond shelf space, what emotional or identity role did American wines play for Canadian consumers? And how do you think Italy might be uniquely positioned to step in to those roles?
Amy Liu
Amy LiuGUEST
21:34
I'd say first for most people who worked in the BevAlc business, we assumed trade wars was going to happen for maybe two or three months and then they'll go back to normal.
Amy Liu
Amy LiuGUEST
21:43
We are now, I want to say nine months in and there is not really very much reprieve and there isn't enough talks about getting that product back on shelf.
Amy Liu
Amy LiuGUEST
21:55
There are small things that are happening in various different provinces, but it doesn't seem like it's coming back anytime soon as far as we can stop.
Amy Liu
Amy LiuGUEST
22:02
So if you weren't taking advantage in three months, cause you were thinking maybe this is a short term thing.
Amy Liu
Amy LiuGUEST
22:07
We're nine months and now it's definitely time to take some advantages and there are some great things you can do because it opens up small space a hundred percent in terms of consumer needs.
Amy Liu
Amy LiuGUEST
22:18
I'd say California wine was really interesting.
27:08
You know, what do you think is the single biggest missed opportunity for Italian wineries are overlooking right now in this California absent environment?

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click “Accept All” to consent, or “Decline non-essential” to opt out of non-essential cookies. Read our Privacy Policy.