Amy Gleason

So the whole goal here is that Patrick's shop is still the ones that are doing all the cybersecurity and the enterprise-wide and the cloud and the migrations and all the platform stuff that we were talking about before.

But then the new office, which is led by Amy Gleason, who's our chief product officer and deputy administrator, is really supposed to help us sort of design, develop, and help our bring up digital products and platforms, particularly ones that would be used by beneficiaries, providers and states.

So sort of more of the external facing types of products.

that they're helping at least build.

If I would give my version of a simple way to think of this, I would say that OHTP helps CMS shape and deliver strong health products.

And my office makes sure those products can connect and scale and stay secure and operate as part of one enterprise.

Kim Brandt, Amy Gleason, and the business leaders and I are all in on this outcome.

Jason, the bottom line is we want faster delivery without creating new silos.

So here's a particular use case which really was what I was all about and why my passion here.

Uh, Amy Gleason, for example, her daughter Morgan, she talks about this use case, and I've heard Morgan speak as well.

Morgan ha- was diagnosed when she was, I think, age nine, uh, with a very s- serious medical illness.

She's gone to multiple hospitals, specialists, et cetera, over the years to deal with this illness.

And then we're also going to be helping support some of our Medicaid modernization with things like the work requirements that are a requirement of the big Medicaid bill that passed last fall.

But the goal here is that Amy's team builds products that primarily touch beneficiaries or help states or external partners, whereas Patrick and his team are still the ones making sure that once those products get up and launched, that they are helping integrate them into our CMS system, maintaining them, operationalizing them, and implementing them.

And so it's intended to be sort of like a very handoff baton sort of pass off, if you will.

So they work very closely together.

Patrick's team still designs and builds a lot of stuff, too.

It's just the things that Amy and her team are doing are a little more of the beneficiary facing, as I would call it.

Amy, I think that's a really good way to put it, because I think on one hand, you have so much goes on at CMS.

There's so many different systems and you have so many different customers.