The Travelers Companies
Travelers offers a broad product range and participates in both commercial and personal insurance lines. Its commercial operations offer a variety of coverage types for companies of any size but concentrate on serving midsize businesses. Its personal lines are roughly evenly split between auto and homeowners insurance.www.travelers.com
130
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66
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54
PODCASTS
Search complete. 130 mentions across 66 episodes found for "The Travelers Companies".
Oct 29, 2026
Callan HarringtonHOST
And I was working for Smart Harbor at the time, and the big fish, of course, our product was all geared towards agencies, right? And the big fish were the carriers.
Callan HarringtonHOST
And the CMO of Travelers was going to be speaking at this event.
Callan HarringtonHOST
So for me, I don't know, I probably read some book that was like, you need to put all of your eggs in one basket, go after the biggest fish.
Callan HarringtonHOST
Because I always tried to do this at every single conference.
Callan HarringtonHOST
Didn't matter.
Callan HarringtonHOST
Anything else that happened after that, it legit didn't matter.
Callan HarringtonHOST
Okay, so why am I telling you this story? How does this have anything to do with what I'm saying? I was doing that for a C-level person at Travelers.
Callan HarringtonHOST
Huge company.
Susan MangoGUEST
Innovators.
Rob DeWireHOST
Today, I am speaking with Susan Mango, Senior CX and Insights Executive, who is recently Senior Director of VOA Research at Travelers.
Rob DeWireHOST
Susan, thanks for chatting with me today.
Susan MangoGUEST
Hello, Rob.
Zaron BurnettHOST
Why deviate from what's working? Eventually, this cat, Scott Cornell, who's a cargo theft expert, doesn't really matter.
Zaron BurnettHOST
He's the head of transportation unit for Travelers Insurance.
Zaron BurnettHOST
So he tells Philadelphia Magazine that, quote, There were usually somewhere between 8 and 15 people.
Zaron BurnettHOST
Either they had grown up together or they were related.
Shane TatumHOST
Right.
Shane TatumHOST
received the award alongside Travelers Insurance.
Shane TatumHOST
So there's a carrier giving an award, some other organizations across the country.
Shane TatumHOST
And so, yeah, like that was really cool.
Corey RekersHOST
They'd have to go there for that.
Corey RekersHOST
But definitely seeing some of the major carriers come back into play, whether it's West Bend, auto owners, Cincinnati, Travelers, Selective now, Acuity, and some others.
Corey RekersHOST
So anything else our owners should be aware of?
Tyler StarbeckGUEST
Yeah, I would say, you know, with the market softening up, rates potentially going down a little bit here, the cheapest isn't always going to be the best.
Matthew HarrisGUEST
And the same can be said of many other verticals.
Matthew HarrisGUEST
They make a lot of money from the insurance industry, and that will likely inhibit them from competing with Travelers, who is a massive customer of theirs, competing with Aon and Willis Towers Watson, who are massive customers of theirs.
Matthew HarrisGUEST
They feel like they have enough fish to fry selling, of course, just base intelligence and then building vertical applications on top of that to sell to those corporate end users, not to mention consumer businesses, which they also have.
Matthew HarrisGUEST
they may look at those three vectors the intelligence vertical applications consumer and horizontal applications like coding applications for instance they may look at that and say that's not enough we also have to start a law firm or a home health agency or an earth moving business but our probabilistic view is that will be pretty long down the path and may never happen like for instance In fintech land where I've been living for a long time, there's always this question of, you know, if you look at Google and Amazon and Facebook and Apple, which one of those will move aggressively into consumer financial services? And the ones that have always had the most capability actually were Google and Facebook.
Jane KimGUEST
I'm going to just end with this one other thought.
Jane KimGUEST
So Travelers Insurance, just to give people insight into just how profitable this industry has become, Travelers, which is one of the top 10 insurance companies in this country, announced in April of 2026 that they made so much money, so much excess capital that they had $2.2 billion in excess capital.
Jane KimGUEST
So what did they do with that 2.2 billion? Did our homeowners see refunds or discounts? Did they invest it in making our community safer? No, they gave 100% of that 2.2 billion in excess capital to their shareholders.
Jane KimGUEST
That's our money.
Joan WoodwardHOST
Hi, folks, and welcome back to the Travelers Institute Risk and Resilience Podcast.
Joan WoodwardHOST
I'm your host, Joan Woodward, president of the Travelers Institute.
Joan WoodwardHOST
Cyber threats are evolving fast, and staying ahead of them has never been more critical for organizations of every size.
Joan WoodwardHOST
This special four-part cybersecurity series brings together cyber experts from across travelers to unpack the issues that matter most for organizations navigating today's threat landscape.
Joan WoodwardHOST
It's presented as part of the Travelers Institute Cyber Prepare, Prevent, Mitigate, and Restore Initiative, which promotes dialogue and education to help leaders prepare for and respond to cyber incidents.
Joan WoodwardHOST
In this episode, I sat down with John Menefee, Vice President and Enterprise Cyber Lead at Travelers, and Fayon Atkinson, Senior Manager of Risk Services also at Travelers, really to explore recommended actions and guidance for businesses and why they matter considering the growing role of AI in cyber tactics used by threat actors.
Joan WoodwardHOST
Take a listen.
Joan WoodwardHOST
John and Fayon, I am so thrilled to be joined by both of you for our mini-series finale.
Michael StreitGUEST
sitting on the glass.
Michael StreitGUEST
And so we launched this on last Wednesday with Travelers, Liberty, and Chubb, the largest commercial carriers, admitted commercial carriers in the United States.
Michael StreitGUEST
And it's pretty exciting, but that's a small commercial solution, obviously extendable into mid-market over time as well, but slightly different value prop for small commercial versus mid-market, but similarly exciting for agents and carriers.
Peter Van AertrijkHOST
Mm-hmm.
33 MINS LATER
Peter Van AertrijkHOST
But, you know, I think it has something to do – sorry, I'm stuck in this agent thing.
Peter Van AertrijkHOST
But it's got to have something to do with regulations because when you represent – let's say the average agent has 20 carriers or whatever it is, 12 carriers.
Peter Van AertrijkHOST
Once you place the business with Travelers of Trump, once you place it, you're an agent.
Peter Van AertrijkHOST
You're kind of contractually tied to that carrier.
Michael StreitGUEST
sitting on the glass.
Michael StreitGUEST
And so we launched this on last Wednesday with Travelers, Liberty, and Chubb, the largest commercial carriers, admitted commercial carriers in the United States.
Michael StreitGUEST
And it's pretty exciting, but that's a small commercial solution, obviously extendable into mid-market over time as well, but slightly different value prop for small commercial versus mid-market, but similarly exciting for agents and carriers.
Peter Van AartrijkHOST
Mm-hmm.
33 MINS LATER
Peter Van AartrijkHOST
But, you know, I think it has something to do – sorry, I'm stuck in this agent thing.
Peter Van AartrijkHOST
But it's got to have something to do with regulations because when you represent – let's say the average agent has 20 carriers or whatever it is, 12 carriers.
Peter Van AartrijkHOST
Once you place the business with Travelers of Trump, once you place it, you're an agent.
Peter Van AartrijkHOST
You're kind of contractually tied to that carrier.
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