Smartling

Who knows? Let's see.

Hey, so Smartling, finally, the investment announced this week.

They have a new majority shareholders.

So congrats to Brian Murphy, the CEO, Jack, the founder, and of course, the battery team that exited.

We don't know when the deal actually closed, but they announced it now.

I mean, generally very positive to have an announcement like this for the language solutions and AI market, kind of breaks that deal and investment drought that we've had for a couple of years.

We know that a number of the successful LSIs and LTPs have been trying to get investment and well, here Smartling is and breaking that drought.

I think it's always good to see an exit as in this is not the first time that Smartling had a PE backer, right? So for Battery to exit the investment and for a new PE to come on board, maybe signals to other potential PE investors that there is an exit path in language solutions.

And to do that, I've got a special guest, Jim Richmond.

He's the chief customer officer at Smartling.

And at Smartling, he leads customer success, professional services, and account management.

And that's for enterprise clients, which includes the likes of MasterCard, Walgreens.

Over the past 20 years, Jim has just about held every customer facing role in software as a service companies.

At Smartling, he's really focused on helping enterprises measure the ROI from AI investments.

And that is a hot topic and one that we're really going to dive into today.

So, Jim, welcome.

We'll also cover the Pentagon's integration of Grok and ChatGPT into its GenAI.mil platform.

Smartling's new ChatGPT plugin, and a novel LLMS at TXT vulnerability.

Plus, Black Duck's AI-powered vulnerability scanning comes to Claude, and a senior QA engineer shares insights on using AI for test case generation.

Later, we'll dive into Walnut's new AI agent platform that's set to transform the B2B buyer experience.

The integration aims to enhance the capabilities of U.S. personnel by offering diverse AI tools for various applications.

With more than 1.7 million unique users already accessing the platform, this addition is set to further empower the Department of Defense's workforce in leveraging AI for strategic and operational tasks.

Smartling launches a ChatGPT plugin as an OpenAI Select Partner.

Smartling has introduced a new plugin for ChatGPT, integrating its translation and localization tools directly into the AI's conversational interface.

Yeah, so look, let me go back a little bit.

Actually, when I started looking at Smartling, it came about because I was looking into global expansion.

So, and when we think about Not all CMOs, not that I, you know, I'm in a bunch of CMO groups and I've been testing a lot of our localization content and our understanding of CMOs of localization.

And I realized that is very rare when we actually know the right answer on localization, not that there's a right or wrong answer.

And I think that's what I find probably more fascinating about marketing.

Being within localization is because we can truly make a difference.

At the end of the day, if you're German, if you took the workflow and you were able to click all the way and let's say you sign up and you buy, right? How was your experience with us? Did you feel connected as a German? Did you feel connected as someone from EMEA or from the U.S.? That experience is the first feeling you have about Smartling.

And from then on, whatever else we serve or do for you, you are already going to have that.