Safeco Insurance

I'll tell you this.

I was with Liberty Mutual for my homeowner's insurance, and before that, Safeco, the company they bought out.

After 13 years, they just decided to jack up my homeowner's insurance by 33%.

I told them to stick their liberty up their bibberty and went with a different insurer.

Weirdly enough, despite pitching in the single most friendly ballpark in baseball, I want to emphasize this.

uh what is the name of the ballpark I say um is it no T-Mobile right oh T-Mobile yeah sorry so I also called it Safeco because my Millennial is showing but uh T-Mobile is a I'm trying to think of how to word this it is more pitcher friendly than Coors or Great American ballpark is hitter friendly So it is, of all the environments in baseball, the single most impactful on the performance of the players on any given game.

So I think that that's really baffling.

And despite that, the pitchers didn't really show up this year.

don't want to do that.

Um, nonetheless, I go through all sorts of interviews and I do get, uh, offered a position at Safeco and they, um, they asked me, would you like to be an underwriter

company, by the way?

Yes.

If you want

to tell a story, I would love to have that story.

OK, so, you know, while I was in my early years at Safeco, I was doing very well.

you know, we knew we had certain numbers you're supposed to meet every month.

Let's start with something I actually understood when we started our business and when we made that first hire, workers' compensation insurance.

Before I became an entrepreneur, I majored in insurance, and during college, I interned at Safeco Insurance in the workers' compensation department.

Quite a bonus.

I came into business ownership with a pretty good understanding of workers' compensation and why it mattered, especially once you get to a certain number of employees.

It sounds like it's too easy for an insurance company to simply deny coverage.

Well, isn't that the same with, say, homeowners? I mean, because you have State Farm, and I have Safeco, uh, we could have different coverages.

Yeah, but not, not ...

I'm not talking about the coverage, Mark.

Everybody, I'm Luke Bills.

I'm our President of Independent Agent Distribution at Liberty Mutual, so I'm responsible for our US personal lines business, the formerly known as Safeco, and in our small commercial business, I'm out of Boston.

But it is for us a great opportunity to be a part of the Submissionless pilot, and really the reason to do it was very simple is this is a great way to take friction out of the process that we engage with on a, on a regular basis.

And so any way in which we can invest to make it easier for us to transact business together, we want to make sure that we are engaging in those conversations, and this is a cool way to start.

Yeah.

So if you buy a brand new car, and you put like a Safeco would now, Liberty Mutual, they're real good about new vehicle replacement.

So you check the box, and then for the first, like, I think year, you get new vehicle, don't quote me on that, but new vehicle replacement coverage.

If you total that car, then they replace the value of that car, plus a little bit more for new vehicle.