Rotork plc
Rotork is a FTSE-250 global leader in mission-critical flow control and instrumentation solutions, trusted by the world’s most essential industries - including oil & gas, water & wastewater, power generation, chemical processing, and industrial manufacturing. With over 3,500 skilled employees, 18 strategically located assembly facilities, and a presence in more than 170 countries, Rotork delivers precision -engineered products and expert support wherever our customers operate. From our headquarters in Bath, UK, we coordinate a global network that ensures fast, reliable access to our solutions and services - no matter the location. Our technologies help customers control and monitor the flow of liquids, gases, and other materials in the most demanding environments. But we don’t stop at delivery. We support our products for life - with comprehensive maintenance, repair, and upgrade services designed to maximise performance, safety, and sustainability across the entire lifecycle of a plant. At Rotork, we’re driven by innovation, backed by decades of engineering excellence, and committed to helping industries operate more efficiently and responsibly. Whether enabling cleaner energy, safer water systems, or smarter industrial processes, our mission remains the same: Rotork – Keeping the World Flowing for Future Generations.www.rotork.com
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Search complete. 12 mentions across 1 episode found for "Rotork plc".
Sep 15, 2026
Louise Walton-CoyHOST
I'm Louise Walton-McCoy, research director at B2B International and your host for today's episode.
Louise Walton-CoyHOST
And I'm joined by Ryan Davies, senior business transformation manager for customer experience at Rotork.
Louise Walton-CoyHOST
Thank you for joining us today for a great discussion on the evolution of customer experience, key trends impacting the sector, and the value of conducting CX research.
Louise Walton-CoyHOST
Firstly, a big thank you to Ryan for joining me today for this podcast.
Ryan DaviesGUEST
Um, it's a space I've been working in for 15, maybe even nearly 20 years now, so a large chunk of my working career.
Ryan DaviesGUEST
Um, so plenty to share today.
Ryan DaviesGUEST
Um, I currently work at Rotork, uh, which is an engineering and manufacturing organization based in Bath in the southwest of the UK.
Ryan DaviesGUEST
Um, and we specialize in actuation solutions for customers either in oil and gas, water and power, or the chemical process and industrial sectors.