New Relic Inc.
New Relic arms businesses with the trust and confidence required to thrive in the AI era. The New Relic Intelligent Observability Platform is the only open, AI-strengthened platform designed to unify telemetry and business outcomes, bringing intelligence and automated actions to the most complex digital environments. The platform shifts teams from reactive firefighting to intelligent orchestration, leveraging AI-driven automation to optimize technology spend and protect revenue in real-time. That’s why global leaders—Adidas Runtastic, Domino’s, Ryanair, Swiggy, Topgolf, and William Hill—run on New Relic to drive innovation and deliver exceptional customer experiences.www.newrelic.com
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Search complete. 24 mentions across 17 episodes found for "New Relic Inc.".
Oct 15, 2026
HarjotGUEST
It was like listen spelled backwards.
HarjotGUEST
And the idea there was like as microservices would take off, you would want to like understand the network calls, API, because your function calls were becoming API calls, right? So your previous generation solutions like New Delhi, Capdynamics, which were APM were not very effective.
HarjotGUEST
So we built a network-based observability platform.
HarjotGUEST
Which was a hard problem, like going from packets to really understanding the application semantics.
Caelah StanleyHOST
So first and foremost, you want to make sure you've read that.
Caelah StanleyHOST
Like, you know, we have a client at the moment going for New Relic and it literally says in the job description, you're going to be targeting CIOs and you're going to be going up to industries in like healthcare, ed tech, etc., And so if you don't come prepared with reading that job description and understanding maybe the territory you're even going to be going after.
Caelah StanleyHOST
And also there is a big difference between like sales development representative and business development representative inside these two roles, let alone enterprise account executive, commercial account executive, etc., But you want to have a very good thorough understanding of what the daily role entails because ultimately you're going to have to do a role play.
Caelah StanleyHOST
You're going to have to somehow demonstrate how you've done that in the past to landing this current role to be a strong candidate for that role.
Ryan LucasHOST
I mean, I've done it and I do it, but I, I won't argue that they're a great thing to have.
Matt KohnHOST
They're terrible, but they're good when you, like, if you don't have, like, a Datadog, a New Relic, like a third party set up in order to process it.
Ryan LucasHOST
Yeah.
Matt KohnHOST
And I found them good when I'm like, "Okay, I quickly am trying to correlate across these six random AWS services, like my cache, my auto-scaling group, you know, and my CP- and my database.
Matt KohnHOST
But then again, I'm a crazy person, as we priorly discussed, that likes to break all the rules.
Matt KohnHOST
I break things.
Ryan LucasHOST
I mean, I've had the same type of issues on any kind of like, whether it be Datadog, New Relic, like wherever it's hosted.
Ryan LucasHOST
Like it's Elasti- Elasticsearch for, for-
NuneHOST
And now the premise is, and I need to be careful here because those promises haven't really materialized yet, that the bigger companies now also can move fast because of the AI acceleration of the development.
NuneHOST
And so if that is true, then the small companies don't have a chance to compete with companies like Datadog, New Relic, Dynatrace.
NuneHOST
What's your take on that?
John GallagherGUEST
On the surface of it, it seems plausible, doesn't it? But from within Dynatrace, I can tell you that AI is massively changing the velocity at which we move.
Bob WalkerGUEST
We were discovering these problems sooner.
Bob WalkerGUEST
Another really good example is when we also started implementing monitoring, such as, I think we were using New Relic.
Bob WalkerGUEST
We were able to evaluate the feedback, evaluate the metrics, evaluate these things, and find problems specifically around performance before they became a major problem in the future.
Bob WalkerGUEST
So for example, uh, there was one endpoint that was hit more than any other endpoint in our, in our user interface, and that was always on the top 10 things that we monitored.
RehmanGUEST
Part of our previous product would give them the data about things like whether there's Kubernetes use, whether there's any initiative at all to increase observability.
RehmanGUEST
whether they're using Fortify tools, whether they're using a Datadog and a Grafana and a New Relic all at the same time, et cetera, et cetera, et cetera.
RehmanGUEST
So that is the part which a bunch of people favored.
RehmanGUEST
There are many other things that we had built.
Drew NeisserHOST
But what was interesting is, you know, when some people think about AI and creativity, they think about, well, AI can write copy and AI can create images and AI can create video.
Drew NeisserHOST
But in my conversation with Katrina Wong, the CMO of New Relic, she talked about it.
Drew NeisserHOST
it differently ai is automating so many of the menial tasks she and many members of her team have more time to be creative and i love that part of that and that interpretation and i just believe that would be really create a creative renaissance i'm not sure everybody is there or i certainly i wish everybody was there but katrina talked about that with such enthusiasm that i said oh Okay, I hope you're right.
Drew NeisserHOST
And what the point that Katrina made was, at least she and a lot of marketers didn't get into marketing because they dreamed of becoming spreadsheet warriors or systems operators or attribution lawyers.
Drew NeisserHOST
They got into it because they wanted to be creative and they could have gotten into accounting or sales, but no, that was part of the promise of being in marketing.
Drew NeisserHOST
And one could argue that the rise of MarTech kind of correlated with perhaps a decline in B2B creativity because we could systematize things.
Drew NeisserHOST
But what Katrina talked about, a new relic has roughly 85 agents supporting competitive intelligence with humans supervising the work, but they've been able to reconcile disparate data sources and then think about human capacity.
Drew NeisserHOST
consumed by meetings where everybody argues over whose numbers are right.
Ned BellavanceHOST
Mm-hmm.
Michael LevanGUEST
Um, well, you need traces, you need metrics, you need logs, and Agent Gateway is a data plane proxy, right? So it's exposing a ton of data points, and then you can take that and you can put them into Prometheus, Grafana, Temp- Tempo, Loki or Datadog, AppDynamics, New Relic, whatever-
Ned BellavanceHOST
Yeah
Michael LevanGUEST
... observability tool you're using.
JordanHOST
It's definitely lowering the complexity for businesses.
AlexHOST
And speaking of measuring the impact, New Relic has introduced an AI evaluation framework to assess the real-time business impact of generative AI applications.
JordanHOST
That's crucial.
JordanHOST
It's about linking AI performance directly to core business metrics and providing that economic accountability businesses are looking for.
Ned BellavanceHOST
Mm-hmm.
Michael LevanGUEST
Um, well, you need traces, you need metrics, you need logs, and Agent Gateway is a data plane proxy, right? So it's exposing a ton of data points, and then you can take that and you can put them into Prometheus, Grafana, Temp- Tempo, Loki or Datadog, AppDynamics, New Relic, whatever-
Ned BellavanceHOST
Yeah
Michael LevanGUEST
... observability tool you're using.
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