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Jacuzzi Inc.

Jacuzzi Inc.

Jacuzzi Group is a leading global manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. More than four thousand global employees work across a portfolio of brands, including Jacuzzi, Sundance Spas, Hydropool Swim Spas and Hot Tubs, Dimension One Spas, ThermoSpas, Dream Maker, Sun & Soul, Sunrise Spas, Vortex Spas, and more. With manufacturing and warehouse operations in the United States, Canada, Mexico, Italy, the United Kingdom, France, Brazil, Chile, and Australia, we have more than 65 years of experience delivering innovative wellness products to consumers across our many brands. Our products are available globally, with our primary customers being specialty, big-box, and internet retailers, including The Home Depot, Ferguson, Costco, and Build.com. We also sell directly to consumers, builders, plumbers, and installation service providers through our network of thousands of independent authorized dealers.www.jacuzzi.com

Search complete. 3 mentions across 2 episodes found for "Jacuzzi Inc.".

Sep 20, 2026

Jo WilliamsHOST
9:02
For the research to influence a decision, someone has to work out which findings matter to which teams, explain why they matter, and then bring them into the right conversations at the right time.
Jo WilliamsHOST
9:15
When I worked in the hot tubs team for Jacuzzi, this happened very differently.
Jo WilliamsHOST
9:21
We didn't commission much formal research.
Jo WilliamsHOST
9:24
Most of what we knew about customers came from being really close to them.
Nick DynerGUEST
12:25
We're trying not to do too much of that anymore.
Nick DynerGUEST
12:27
Like we did with Jacuzzi, highly successful, but It's kind of one of those things where we see it now is, can we really take on more of that? We do on a case-by-case basis.
Nick DynerGUEST
12:36
So that's what we come to learn.
Nick DynerGUEST
12:37
And then as we elect one of those markets or industries, we hire people from that sector on the commercial side who can really help us on sales and application or process engineering.

29 MINS LATER

Nick DynerGUEST
41:27
Ultimately, it comes down to, are we consistently creating value for our customers within a given segment? And what I mean by that is we have over a thousand unique customers.
Nick DynerGUEST
41:42
We have over 4,000 industrial size nanobubble generators.
Nick DynerGUEST
41:45
And if I include the spas that Jacuzzi sells every month, we're probably over 10,000 now.
Nick DynerGUEST
41:49
So in that respect, the technology is proven.

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