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Hotel Chocolat

Hotel Chocolat

Luxury cacao grower and chocolatier, Hotel Chocolat, was founded in 2004 to make exciting chocolate with three guiding principles – authenticity, originality and ethics. These principles remain central to the brand’s success today. From its sustainable cacao farm in Saint Lucia to its chocolate manufacturing facility in Cambridgeshire, UK, Hotel Chocolat connects every part of the journey – from tree to consumer. With a growing portfolio of stores in the UK and internationally, the brand continues to push boundaries of how chocolate is cultivated, crafted and enjoyed, by marrying sustainable cacao agriculture with the hedonism of top-quality chocolate, Hotel Chocolat reinvents the chocolate experience to make both people, and nature happy. Our business leaders are continually searching for talented individuals, so get in touch in store or via email at usarecruitment@hotelchocolat.comwww.hotelchocolat.com

Search complete. 13 mentions across 10 episodes found for "Hotel Chocolat".

Sep 2, 2026

Anastasia KingsnorthHOST
23:46
would be shocked now if I went into the shop and managed to find an advent calendar for a pound.
Julie StantonHOST
23:50
A Hotel Chocolat one is, I believe it's
Anastasia KingsnorthHOST
23:52
11...
Anastasia KingsnorthHOST
23:52
Hotel Chocolat?
Julie StantonHOST
23:54
Chocolat is 11 or 12 pounds, I think.
Julie StantonHOST
23:57
Hotel Chocolat.
Julie StantonHOST
23:57
Or 15 even.
Julie StantonHOST
23:58
We
Louise HillGUEST
5:15
So I did some work for John Lewis.
Louise HillGUEST
5:18
I helped Debenhams launch their very first transactional website and then names everybody will be familiar with Hotel Chocolat, Scots of Stowe, the Cotswold Company, the White Company so that yeah that was my career background before that.
Alex ChisnallHOST
5:34
That's what you're doing at that time when you decided to i had a
Louise HillGUEST
5:38
brief sojourn with the borough of pool um where i uh i took on a trend they called it a transformation project to um help save money because budgets were being cut and it was taking over the procurement team and helping the council to uh save an awful lot of money off their bottom line
speaker_1HOST
0:20
Starting with food and grocery, there were several updates this week.
speaker_1HOST
0:25
Hotel Chocolat reported a loss of just under £12 million in the year to 27 December 2025, compared with a profit of nearly £11 million previously.
speaker_1HOST
0:35
Sales fell by almost 37% to around £225 million, reflecting a longer reporting period in the previous year.
speaker_1HOST
0:44
Higher cocoa and employment costs also reduced gross margin by almost 5 percentage points to around 58%.
Eilidh WellsHOST
24:15
That's on your Sparks card.
Eilidh WellsHOST
24:17
Hotel Chocolat I think there's a minimum spend but you, again, get a free item when you go in there.
Eilidh WellsHOST
24:22
Um, Matalan- Apparently you also get a discount on your birthday and H&M give you 25% off your favorite item for the day.
Eilidh WellsHOST
24:30
So if you go in- Your favorite item? Yes Really? If you go in, like, that's the way they word it.
Geoff NorcottHOST
7:39
We've got a piscount price from Paul at Hotel...
Geoff NorcottHOST
7:43
He saw this one at Hotel Chocolat.
Geoff NorcottHOST
7:46
So the piscount price that Paul has discovered, Hotel Chocolat, right? So choose any selectors from the wall of chocolate.
Geoff NorcottHOST
7:55
Three for £13.95. Five for £23.25.
Geoff NorcottHOST
7:56
Okay.
Giles BrookGUEST
27:22
So we basically outsourced the account management to, to Tambo.
Giles BrookGUEST
27:26
And then the other thing we did is, uh, identified a business that did brilliantly direct to consumer, which is Hotel Chocolat.
Dan PopeHOST
27:32
Mm.
Giles BrookGUEST
27:33
And the person there who was the head of direct to consumer, we hired her, Michelle, and she came and worked for us and did her magic at Lilly's Kitchen.
AmyHOST
2:21
Mm, what else? What's the next, second choice?
BethGUEST
2:24
I like all the posh, like, rubbish, like from Hotel Chocolate and things like that.
AmyHOST
2:27
Oh, do you?
BethGUEST
2:27
Yeah.
speaker_1HOST
2:36
Aldi research found that around two-thirds of shoppers supported the move, while three-quarters considered period products a bathroom essential.
speaker_0HOST
2:44
The recent hot weather has created challenges for Hotel Chocolat.
speaker_0HOST
2:47
The retailer temporarily closed its Marylebone store and introduced additional cooling equipment across parts of its estate as high temperatures threatened its chocolate stock.
speaker_0HOST
2:56
Iceland reported a significant reduction in theft and shrink losses after deploying SAI's artificial intelligence-powered loss prevention technology.
Amy GuthHOST
13:16
Weinraub further noted that the branch is another win for Farpoint Development and Saxony Properties, which bought the building at Michigan Avenue and Pearson Street two years ago.
Amy GuthHOST
13:26
The more than 117,000 square feet space has been empty since Uniqlo left in 2021, but British chocolatier Hotel Chocolat recently signed an 11-year lease and opened a store and cafe in the location.
Amy GuthHOST
13:43
The local firm planning to redevelop the shuttered main building of Ford City Mall into warehouses has added a new public park and CTA bus terminal to its $200 million vision.
Amy GuthHOST
13:54
Sweeteners, it hopes, will help win approval this week from city planning officials.

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