Development Dimensions International

But how do you get that right when you don't want somebody who's too different? So what, any tips on bringing the right people together and having that diversity, but yet not making it sort of, you know, status quo across your team as well?

Years ago, I got my certification in something from Development Dimensions International.

It's called Targeted Selection.

Targeted Selection is a process in which you create questions for each different job.

It costs.

I want to read something to you from the Development Dimensions International survey.

And their studies show that less than optimal leadership practices costs typical organizations amount equal to as much as 7% of their total annual sales.

7% of their total annual sales.

And it also, it accounts for at least 9% and possibly as much as 32% of an organization's voluntary turnover, losing people, losing experience, losing people who know the culture and the job.

Better leadership can generate 3% to 4% improvements in customer satisfaction scores and a corresponding 1.5% increase in revenue.

Now, that's good to know, but what are we talking about in dollars and cents when we're talking about the cost of poor leadership? Well, according to the calculations done by Development Dimensions International, and you can check this out, you can Google it, you can find it out.

According to their calculations, one poor leader costs a company more than $126,000 over the course of a year due to low productivity, turnover, and staff dissension.